Shantony Bartley
Brooklyn
Summary
Dynamic and dedicated professional with extensive experience in customer service at Vee’s Restaurant. Proven ability to build relationships and resolve complaints effectively, showcasing strong work ethic and integrity. Skilled in cash handling and inventory management, consistently ensuring accuracy and customer satisfaction. Committed to delivering exceptional service in fast-paced environments.
Knowledgeable Desired Position with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
2025
2025
years of professional experience
Work History
Cashier
Vee’s Restaurant
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Adapted to varying schedules to fulfill business requirements.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Server
Vee’s Restaurant
05.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Night Manager
Amazon
01.2020 - 05.2022
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Conducted nightly inventory management procedures to track sales and stock levels.
Deli Clerk
Publix
05.2014 - 05.2017
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Greeted customers at counter to fulfill requests and answer questions.
- Reconciled receipt totals, cash and credit payments to address shortages.
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Languages
English
Timeline
Server
Vee’s Restaurant
05.2023 - 05.2024
Night Manager
Amazon
01.2020 - 05.2022
Deli Clerk
Publix
05.2014 - 05.2017
Cashier
Vee’s Restaurant
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