Shaquana Moore
Dagsboro,DE
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Customer Service Sale Representative
Royal Farms
Millsboro, DE
09.2022 - 01.2023
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Trained new employees on customer service, money handling and organizing strategies.
- Stayed current on company offerings and industry trends.
- Delivered superior customer service to retain existing customers and attract future customers.
Caregiver
Home Sweet Home Health Care
Lakewood, NJ
08.2015 - 04.2017
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted patients with self-administered medications.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Certificate - Dental Assisting
Ocean County Vocational Technical School
Toms River, NJ 03.2017 - 06.2018
Certificate - Surgical Technology
Star Career Academy - Brick
Brick, NJ 02.2011 - 05.2012
High School Diploma -
Lakewood High School
Lakewood, NJ 09.2006 - 06.2009
Skills
Business growth and retention
undefinedTimeline
Customer Service Sale Representative
Royal Farms
09.2022 - 01.2023
Certificate - Dental Assisting
Ocean County Vocational Technical School
03.2017 - 06.2018
Caregiver
Home Sweet Home Health Care
08.2015 - 04.2017
Certificate - Surgical Technology
Star Career Academy - Brick
02.2011 - 05.2012
High School Diploma -
Lakewood High School
09.2006 - 06.2009
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