Overview
Work History
Education
Skills
Additional Information
Relocation
Timeline
Generic

Shaquanda Dunlap

Cleveland,OH

Overview

6
6
years of professional experience

Work History

Cashier

Sam Sylk's Chicken & Fish Restaurant
06.2020 - 10.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the beginning and end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.

Assembly Line Worker

InterDesign
02.2021 - 08.2022
  • Unloaded boxes, stacked them on pallets and wrapped them to prepare items for shipment.
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Contributed to improved workplace safety by consistently following proper operating procedures and utilizing personal protective equipment.

Housekeeper/Laundry Attendant

Courtyard by Marriott
06.2021 - 10.2021
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.

Assembly Worker

Hoover
04.2021 - 09.2021
  • Enhanced product quality by conducting thorough inspections and addressing any issues in a timely manner.
  • Collaborated with team members to meet production goals and maintain a safe, clean work environment.
  • Follow the company's safety and quality guidelines, assemble parts according to specific instructions.


Customer Service Cashier

Taco Bell
06.2017 - 08.2021
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
  • Managed kitchen budget for supplies and labor hours, consistently meeting targets.
  • Prepared and served various food items in fast-paced environment.

Cashier/Customer Service

Walgreens
08.2018 - 02.2019
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Cross-trained and backed up other customer service managers.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

High school diploma -

graduation alliance
10.2023

Skills

  • Cash Handling
  • Time management skills
  • Written and verbal communication
  • Customer Service
  • Food Service
  • Food Preparation
  • Kitchen Experience
  • Attention to Detail
  • Task Prioritization
  • Reliable and Responsible
  • Multitasking Abilities
  • Productivity and Time Management
  • Multitasking
  • Adaptability and Flexibility

Additional Information

  • I have strong work ethic
  • A positive attitude
  • Good with accepting criticism
  • I'm also a fast learner
  • Always open to learning new things


Relocation

  • Cleveland, OH

Timeline

Housekeeper/Laundry Attendant

Courtyard by Marriott
06.2021 - 10.2021

Assembly Worker

Hoover
04.2021 - 09.2021

Assembly Line Worker

InterDesign
02.2021 - 08.2022

Cashier

Sam Sylk's Chicken & Fish Restaurant
06.2020 - 10.2023

Cashier/Customer Service

Walgreens
08.2018 - 02.2019

Customer Service Cashier

Taco Bell
06.2017 - 08.2021

High school diploma -

graduation alliance

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Shaquanda Dunlap