Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Shaquia Frierson

Cincinnati

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction. Reliable Job Title brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Food Service Worker

LGC Hospitality Staffing
01.2022 - Current
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Housekeeping Attendant

Crothall Services
05.2021 - 09.2021
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Caregiver, Loving Hearts Home Care
08.2019 - 03.2020
  • Taking care of clients also cleaning up they space

Customer Service Representative

Amazon.com
05.2017 - 08.2018
  • Troubleshoot utility complaints using multiple resources
  • Ability to navigate multiple systems
  • Establish customer trust in a complex and developing environment
  • De-escalate irate customers by taking a “hands on” approach or expressing ownership
  • Excellent verbal and written communication skills

Housekeeping

Hilton, Cleaning guest
05.2016 - 01.2017

Mail Clerk

Paycor
01.2016 - 01.2017
  • Performing manual sorting duties and preparing documentation for despatching mail
  • Assisting with the verification of registered and special articles
  • Operating mail processing equipment such as letter preparation lines, letter indexing and sorting equipment

Cashier

Walmart
01.2015 - 01.2016
  • Process credit and debit cards transactions
  • Scan merchandise to determined prices and provide customer with balance due
  • Balance cash drawer at the end of day

Housekeeper

Great wolf Lodge
01.2014 - 01.2015
  • Performed a variety of cleaning duties
  • Ensured all rooms are cared for and cleaned for the next guest
  • Made sure all rooms were stocked with the necessity

Education

Graduation Alliance

Skills

  • Cooking Procedures
  • Menu Memorization
  • Guest Satisfaction
  • Fast-Paced Environment

Certification

Caregiver certifications Present CPR/First Aid April 2020

Additional Information

  • Authorized to work in the US for any employer

Timeline

Food Service Worker

LGC Hospitality Staffing
01.2022 - Current

Housekeeping Attendant

Crothall Services
05.2021 - 09.2021

Caregiver, Loving Hearts Home Care
08.2019 - 03.2020

Customer Service Representative

Amazon.com
05.2017 - 08.2018

Housekeeping

Hilton, Cleaning guest
05.2016 - 01.2017

Mail Clerk

Paycor
01.2016 - 01.2017

Cashier

Walmart
01.2015 - 01.2016

Housekeeper

Great wolf Lodge
01.2014 - 01.2015

Graduation Alliance

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Shaquia Frierson