Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shaquita Smith

St. Louis,MO

Summary

Dedicated team player with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Manager

Mtrlstc
01.2022 - 03.2024
  • Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Improved marketing to attract new customers and promote business.

Amazon Fulfillment Associate

Amazon.com
08.2017 - 12.2017
  • Monitored tasks and staff assignments to deliver projects under-budget and on-time.
  • Collaborated with team members to optimize workflows and improve overall operational performance.
  • Pre-assembled containers to be easily selected by packing associates.
  • Safely and securely loaded items to prevent damage during transport.
  • Followed orders precisely for correct items, sizes and quantities.

Cashier/Sales Associate

Crown Moblie Gas Station
02.2017 - 08.2017
  • Learned duties for various positions and provided backup at key times.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.

Cashier & Stocker

Smoothie King Franchises, Inc
03.2016 - 06.2016
  • Set up new sales displays each week with fresh merchandise.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.

Tech Support

Convergys
06.2015 - 12.2015
  • Skilled at working independently and collaboratively in a team environment.
  • Paid attention to detail while completing assignments.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Crew Member

McDonald's
01.2012 - 01.2015
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.

Education

High school -

Imagine College Prep. High School
06.2012

Skills

  • Project Planning
  • Financial Management
  • Team Leadership
  • Sales Techniques
  • Brand Management
  • Teamwork and Collaboration
  • Good Judgment

Certification

  • Pharmacy Technician, 02/01/19, Present
  • Certified Lash Technician, 02/01/17, Present

Timeline

Manager

Mtrlstc
01.2022 - 03.2024

Amazon Fulfillment Associate

Amazon.com
08.2017 - 12.2017

Cashier/Sales Associate

Crown Moblie Gas Station
02.2017 - 08.2017

Cashier & Stocker

Smoothie King Franchises, Inc
03.2016 - 06.2016

Tech Support

Convergys
06.2015 - 12.2015

Crew Member

McDonald's
01.2012 - 01.2015

High school -

Imagine College Prep. High School

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Shaquita Smith