Summary
Overview
Work History
Education
Languages
Certification
Timeline
Generic

Shar Sohi

Summary

Personable and team-oriented individual seeking a position where my leadership skills, kind nature, and enthusiasm can promote and contribute to a positive working environment. Skilled in developing strong internal and external relationships to facilitate collaborative achievement of high-priority goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Patient Coordinator

Advanced Dental Care and Aesthetics
North Olmsted, OH
06.2024 - 04.2025
  • Facilitate communication between patients and healthcare providers.
  • Provide support to patients regarding treatment options, scheduling appointments, insurance coverage, and payment plans.
  • Address incoming calls from patients, providers, vendors, pharmacies, and insurance companies.
  • Provide administrative support to clinical staff.

Office Administrative Assistant

FairFax Endodontics
Fairfax, VA
03.2019 - 06.2021
  • Strengthened community outreach by managing marketing relations.
  • Completed insurance verifications and processed insurance claims.
  • Processed patient intake information and updated medical records prior to treatment.
  • Coordinated patient appointments and maintained clinical schedule.

English Instructor

TACT
Tokyo, Japan
02.2017 - 01.2019
  • Established policies and procedures for maintaining multiple classes of 30 or more students.
  • Received positive feedback from student’s parents regarding classroom instruction and student learning success.
  • Designed curriculum and activities to immerse students in American culture and gain a better understanding of the roots of English words and phrases.
  • Planned exciting and stimulating lessons that met syllabus requirements and engaged students of different age groups.

Phlebotomist

Bronson Methodist Hospital
Kalamazoo, MI
06.2015 - 01.2017
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
  • Counseled patients to ease their fears, explain procedures, and enhance cooperation during blood draws.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers, and self.
  • Analyzed facility activities and data to properly assess risk management and improve services.

Service Desk Manager On Duty

Bronson Healthcare Group Inc.
Kalamazoo, MI
02.2013 - 06.2015
  • Delivered an exceptional level of service to each member by listening to concerns and addressing inquires.
  • Managed multiple line phone system for a busy facility to respond to questions regarding membership pricing and services.
  • Oversaw training of new team members and mentored each to promote productivity, accuracy, and friendly service.
  • Balanced daily cash deposits and bank vault inventory.

Education

Health Systems Management - Master of Health Administration

George Mason University
01-2026

Interdisciplinary Health Services - Bachelor of Science

Western Michigan University
2016

Languages

English
Punjabi
Hindi

Certification

  • Basic Life Support for Healthcare Providers Certificate, American Red Cross
  • CPR Certificate, American Red Cross

Timeline

Patient Coordinator

Advanced Dental Care and Aesthetics
06.2024 - 04.2025

Office Administrative Assistant

FairFax Endodontics
03.2019 - 06.2021

English Instructor

TACT
02.2017 - 01.2019

Phlebotomist

Bronson Methodist Hospital
06.2015 - 01.2017

Service Desk Manager On Duty

Bronson Healthcare Group Inc.
02.2013 - 06.2015

Health Systems Management - Master of Health Administration

George Mason University

Interdisciplinary Health Services - Bachelor of Science

Western Michigan University

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Shar Sohi