Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic

Sharaye Johnson

Jacksonville,FL

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability; possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

3
3
years of professional experience

Work History

Patient Care Coordinator

BenchMark Physical Therapy
Columbia, SC
04.2025 - 09.2025
  • Maintained precise patient records and facilitated referral management through daily use of EMR systems.
  • Facilitated patient interactions by offering professional and empathetic support, contributing to improved patient satisfaction levels.
  • Worked closely with therapists and staff to optimize communication channels, guaranteeing patients receive prompt and well-coordinated care.
  • Maintained strict adherence to HIPAA regulations and organizational policies, ensuring confidentiality and compliance at all times.

Intern

Westminster Oaks Retirement Community
Tallahassee, FL
05.2023 - 08.2023
  • Developed and maintained an organized filing system to facilitate workflow efficiency and ensure easy access to documents.
  • Completed training sessions focused on advancing understanding of elder care practices and relevant community regulations.
  • Integrated learned concepts into relevant work situations, fostering professional growth and industry expertise.
  • Supported residents in daily tasks to improve overall well-being and encourage self-sufficiency.

Call Center Agent

Global Marketing Research Services
Florida, USA
06.2022 - 10.2022
  • Followed company protocols to meet call-time and quality standards consistently.
  • Tailored communication to diverse customer needs, enhancing caller experiences.
  • Managed inbound customer inquiries efficiently, providing accurate information and support.
  • Utilized CRM software to document interactions and track customer feedback effectively.

Education

Bachelor of Science - Health Care Management

Florida Agricultural And Mechanical University
Tallahassee, FL
08-2024

Skills

  • Critical thinking skills
  • HIPAA compliance
  • Appointment scheduling
  • Organizational skills

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Patient Care Coordinator

BenchMark Physical Therapy
04.2025 - 09.2025

Intern

Westminster Oaks Retirement Community
05.2023 - 08.2023

Call Center Agent

Global Marketing Research Services
06.2022 - 10.2022

Bachelor of Science - Health Care Management

Florida Agricultural And Mechanical University
Sharaye Johnson