Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sharia Smith

Parkville,MD

Summary

Adept Medical Assistant with a proven track record at John Hopkins University, enhancing patient care through exceptional procedure assist skills and empathetic patient-focused care. Mastered EMR/EHR systems, significantly reducing wait times by efficiently rooming and documenting patient's chief complaints. Known for professionalism and being a reliable team player, consistently fostering trust and improving patient experiences. Highly motivated and committed worker with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Assistant

John Hopkins University
09.2022 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assist Surgeon in Moh's surgery, with different task such as helping with repairs of patient's wound, and wound care.
  • NRC responsibilities, answering patient calls, Prior Authorizations, and RX request.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.

Specialty CMA

Grace Medical Center
01.2021 - 08.2022
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
  • Completed EKGs and other tests based on patient presentation in office.

Education

High School Diploma -

Paul Laurence Dunbar High School
Baltimore, MD
06.2018

Skills

Patient Scheduling

Customer Service

EMR / EHR

Direct Patient Care

Patient-focused care

Phlebotomy

Reliable team player

Procedure Assistance

Specimens collection and processing

Laboratory Specimen Collection

Professionalism and Ethics

Insurance Verification

Compassionate caregiver

Medical supply inventory

Medical office administration

OB/GYN procedures

Knowledge of EKG rhythm interpretation

Certification

  • CCMA - Certified Clinical Medical Assistant
  • CPR Certification

Timeline

Medical Assistant

John Hopkins University
09.2022 - Current

Specialty CMA

Grace Medical Center
01.2021 - 08.2022

High School Diploma -

Paul Laurence Dunbar High School

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Sharia Smith