Sharicka Conner
Tallahassee,Fl
Summary
Professional with strong background in retail management, skilled in team leadership, inventory control, and customer service. Adept at fostering collaborative environments and driving results through adaptability and reliability. Known for excellent communication and problem-solving skills, ensuring smooth operations and high standards. Prepared to make significant impact by aligning store performance with organizational goals.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Dollar Tree
Tallahassee, FL
07.2025 - Current
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and developed staff on customer service standards and operational best practices.
- Managed inventory control processes, optimizing stock levels to meet customer demand.
- Implemented merchandising strategies to enhance product visibility and increase sales volume.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Customer Service Representative
Amazon
Tallahassee
08.2021 - 12.2024
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Developed strong customer relationships and loyalty through effective communication.
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
- Addressed customers courteously using suitable methods and problem-solving skills.
- Processed orders, returns, and exchanges in an accurate and efficient manner.
Education
Diploma -
East Gadsden High School
FL01.2004
Skills
- Order management
- Vendor management
- Stock management
- Staff Management
- Staff Scheduling
- Product and service sales
- Goals and performance
- POS systems operations
- Relationship building and management
- Customer experience
- New-Hire Training
- Employee scheduling
- Teamwork and collaboration
- Customer service
Timeline
Assistant Store Manager
Dollar Tree
07.2025 - Current
Customer Service Representative
Amazon
08.2021 - 12.2024
Diploma -
East Gadsden High School