Sharihan Mohamed
Pomona,California
Summary
Working with people is my passion. I am seeking a challenging position in your esteemed company, where I can utilize my education and knowledge to achieve the organization’s goals, as well as gain more experience within my chosen career.
Overview
19
19
years of professional experience
Work History
Baker/Online Bakery Owner
Shari’s Cookie Shop
Pomona, CA
10.2017 - Current
- Prepared a variety of cookies and decorated them according to customer requests.
- Maintained high standards of food safety and sanitation in all baking processes.
- Developed new recipes that enhanced product offerings and attracted more customers.
- Managed customer service operations, including taking orders and resolving complaints.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
Sales Associate
WALMART
Upland, CA
08.2016 - 04.2019
- Performed customer service to ensure customers had an efficient and enjoyable shopping experience
- Stocked merchandise
- Kept assigned department clean at all times
Student Worker
THINK TOGETHER
San Bernardino, CA
12.2013 - 04.2014
- Office/Administrative Assistant
- Assist with any kind of office work utilizing Microsoft applications such as excel, word, and publisher, filing, auditing.
Outreach Assistant
ADVANCE EDUCATION OUTREACH
Inglewood, CA
04.2013 - 04.2014
- Door-to-Door efforts to designated low income areas assigned by the City of Pomona in order to collect information from tenants for potential aide issued by program by the city.
- Assists in presentations and attending events on educating people about the dangers of lead and how they can take steps to preventing ill effects on children under the age of six and pregnant women.
Customer Service/Sales/Volunteer
GORDON RANCH COMPUTER CENTER
Chino Hills, CA
03.2010 - 12.2013
- Parts and accessories sales.
- Greet customers.
- Use QuickBooks to take payments and make receipts.
- Answer phone calls.
- Handled customer problems or complaints.
- Assisted supervisor/manager with office work
Food Service Aide
PILGRIM PLACE NURSING HOME
Claremont, CA
03.2007 - 01.2012
- Helped with preparation of food.
- Assisted nurses with residents in need of support.
Education
Bachelors of Arts Degree - Psychology
ARGOSY UNIVERSITY
ONTARIO, CAHigh School Diploma - undefined
CLAREMONT HIGH SCHOOL
CLAREMONT, CA01.2005
Skills
- Exhibited advanced interpersonal skills to effectively engage with customers and peers
- Applied comprehensive customer service knowledge to address and resolve client inquiries effectively
- Mastered complex information and tasks efficiently to support organizational goals
- Executed meticulous organization of tasks and resources to support project management and team collaboration
- Conducted thorough reviews and analyses to maintain high levels of detail orientation
- Utilized English and Arabic language skills to support client interactions and improve service delivery
- Exhibited proficiency in verbal and written communication, ensuring clarity and understanding
- Executed tasks effectively using a wide range of PC and Mac software applications
Timeline
Baker/Online Bakery Owner
Shari’s Cookie Shop
10.2017 - Current
Sales Associate
WALMART
08.2016 - 04.2019
Student Worker
THINK TOGETHER
12.2013 - 04.2014
Outreach Assistant
ADVANCE EDUCATION OUTREACH
04.2013 - 04.2014
Customer Service/Sales/Volunteer
GORDON RANCH COMPUTER CENTER
03.2010 - 12.2013
Food Service Aide
PILGRIM PLACE NURSING HOME
03.2007 - 01.2012
High School Diploma - undefined
CLAREMONT HIGH SCHOOL
Bachelors of Arts Degree - Psychology
ARGOSY UNIVERSITY