Summary
Overview
Work History
Education
Skills
Additional Information - Work Authorization
Timeline
Generic

Sharihan Soliman

Springfield

Summary

Dedicated Customer Service providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of a team to reach personal and business goals.

motivated to maintain customer satisfaction and contribute to company success.

Overview

4
4
years of post-secondary education
9
9
years of professional experience

Work History

CSR - Customer Service Representative

Bank of America
Springfield
08.2024 - Current
  • Tailored offers to enhance clients' banking experience, strengthening relationships and benefits with the bank.
  • Assisted customers with account inquiries and transaction requests, ensuring timely resolutions and customer satisfaction.
  • Presented clients with personalized offers and opportunities to maximize engagement and satisfaction.

Freelance Photographer/Videographer

Sharihan Photography
Springfield
02.2020 - 07.2024
  • Captured high-quality images for various events and projects.
  • Edited photographs using industry-standard software and tools.
  • Built strong relationships with clients to encourage repeat business and referrals.

Patient Transporter

CoxHealth
Springfield
04.2023 - 12.2023
  • Transported patients safely between departments and units within the hospital.
  • Documented transport activities accurately in patient records as required.
  • Greeted patient and explained transport plan and destination.

Entrance Screener

CoxHealth
Springfield
08.2020 - 12.2020

Cashier

PRICE CUTTER
Springfield
11.2018 - 06.2019

Cashier

Walmart
Springfield
09.2017 - 04.2018
  • Cashier register
  • Sales
  • Customer service

Education

BA - Languages and translation

Pharos University Alexandria
Springfield, MO
08.2008 - 06.2012

Skills

  • Customer service
  • Client engagement
  • Customer relationship management
  • Account management
  • Transaction processing
  • Team collaboration
  • Retail marketing

Additional Information - Work Authorization

Authorized to work in the US for any employer

Timeline

CSR - Customer Service Representative

Bank of America
08.2024 - Current

Patient Transporter

CoxHealth
04.2023 - 12.2023

Entrance Screener

CoxHealth
08.2020 - 12.2020

Freelance Photographer/Videographer

Sharihan Photography
02.2020 - 07.2024

Cashier

PRICE CUTTER
11.2018 - 06.2019

Cashier

Walmart
09.2017 - 04.2018

BA - Languages and translation

Pharos University Alexandria
08.2008 - 06.2012
Sharihan Soliman