Sharin Wyatt
Covington,GA
Summary
Professional customer service expert with strong communication and problem-solving skills. Proven ability to handle customer inquiries and resolve issues efficiently while maintaining high standards. Strong focus on team collaboration and adaptability to changing needs. Known for reliability, empathy, and results-driven approach in high-pressure environments.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
State Farm
08.2022 - 06.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Warehouse Associate/line lead
Amazon
08.2019 - 11.2022
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
Machine Operator/Manage the line
Pactiv Evergreen
06.2018 - 08.2019
- Responsibilities: overseeing daily operations, managing staff, ensuring safety regulations, providing exceptional production flow and ensuring a clean and safe work place. Arranging heavy products and utilizing heavy machinery. Retrieve items needed for the inventory. Receive and store inventory. Pallet Jack, detail oriented, maintain the machines, fix machines when broken
Education
Diploma -
Newton High School
Covington, GASkills
- Inventory Control
- Quality Check
- Safety Regulation
- Communication
- Problem-solving
- Customer relations
- Problem resolution
Timeline
Customer Service Representative
State Farm
08.2022 - 06.2025
Warehouse Associate/line lead
Amazon
08.2019 - 11.2022
Machine Operator/Manage the line
Pactiv Evergreen
06.2018 - 08.2019
Diploma -
Newton High School
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