Sharina Taylor
KANSAS CITY,KS
Summary
Dynamic Shift Manager with a proven track record at [Previous Employer], excelling in cash handling and customer service. Expertly resolved escalated issues while training and mentoring new staff to enhance team performance. Strong decision-making abilities contributed to a positive work environment and upheld company standards.
Overview
15
15
years of professional experience
Work History
Team Lead
Ventra Ks
Kansas City, KS
10.2020 - 01.2025
Shift Manager
Kansas City Kansas
05.2010 - 08.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
Skills
- Cash handling
- Decision-making
- Customer service focus
- Team motivation
- Work scheduling
- Workflow optimization
- Quality control
- Safety monitoring
- Production planning
- Process improvement
- Contamination prevention
- Employee motivation
Timeline
Team Lead
Ventra Ks
10.2020 - 01.2025
Shift Manager
05.2010 - 08.2022