Sharita Rainey
Newark,NJ
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Office Manager
iAutomallnj
Hasbrouck Heights, NJ
04.2020 - Current
- Maintained filing system for records, correspondence and other documents.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Supervised staff members, organized schedules and delegated tasks.
- Responded to customer inquiries via phone or email in a professional manner.
Merchandiser
Bloomingdale's
Short Hill, NJ
11.2017 - 03.2020
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Placed prices and descriptive signage to enhance displays and promote items.
- Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
- Worked effectively in team environments to make the workplace more productive.
Security Dispatcher
New Community Corporation
Newark, Nj
05.2007 - 12.2017
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Completed incident reports to record security or loss prevention incidents.
- Monitored surveillance cameras and responded to suspicious activity.
- Operated communication systems between officers stationed throughout the facility.
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Notified supervisors of any irregularities or problems encountered during shift operations.
- Conducted follow-up calls with individuals who had previously requested assistance.
Credit Specialist
Overnight Credit Repair
Newark, NJ
02.2014 - 06.2016
- Answered incoming inquiries to discuss credit report information with subscribers.
- Conducted financial analysis on customer's accounts and credit history.
- Maintained detailed records of all client interactions using a computerized database system.
- Provided financial education services to help clients understand the importance of good credit management practices.
- Assisted customers in understanding their credit reports, including identifying errors or inaccuracies.
Education
High School Diploma -
Arts High School
Newark , Nj 06-2002
Skills
- Billing
- Mail handling
- Bookkeeping
- Customer service
- Scheduling
- Team supervision
- Organizational skills
Certification
- NJ Notary
- Licensed Property and Casualty Producer
Timeline
Office Manager
iAutomallnj
04.2020 - Current
Merchandiser
Bloomingdale's
11.2017 - 03.2020
Credit Specialist
Overnight Credit Repair
02.2014 - 06.2016
Security Dispatcher
New Community Corporation
05.2007 - 12.2017
High School Diploma -
Arts High School