Sharita Swanigan
Lawrenceville,GA
Summary
Motivated and reliable professional seeking a hands-on role where I can contribute to a team, learning new skills, and grow within a company. Skilled in customer service, communication, multitasking, and maintaining clean, organized work environments. Known for dependability, adaptability, and a positive attitude in fast-paced settings.
Overview
17
17
years of professional experience
Work History
Houseman/Lobby Attendant
Aimbridge Hospitality/Atlanta Marriott Peachtree Corners
08.2015 - 08.2025
- Maintained cleanliness and organization of guest areas to enhance overall guest experience.
- Assisted in setup and breakdown of banquet events, ensuring smooth operations.
- Operated laundry equipment efficiently, managing linens for hotel operations.
- Conducted regular inspections of public areas to uphold quality standards and safety regulations.
- Responded promptly to guest requests, enhancing satisfaction through effective service delivery.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
Server
Cracker Barrell Old Country Store
02.2015 - 03.2020
- Delivered exceptional customer service, ensuring timely order fulfillment and addressing guest inquiries effectively.
- Collaborated with kitchen staff to maintain menu accuracy and adhere to food safety standards.
- Trained new servers on operational procedures, enhancing team efficiency and service quality.
- Managed multiple tables simultaneously, prioritizing tasks to maximize guest satisfaction during peak hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Resolved customer complaints swiftly, maintaining high standards of service while promoting a positive dining atmosphere.
Package Handler/Smalls
FedEx
12.2018 - 02.2020
- Operated material handling equipment to efficiently move packages within the facility.
- Loaded and unloaded freight, ensuring packages were handled with care to prevent damage.
- Sorted packages by destination, optimizing workflow and reducing processing time.
- Maintained accurate inventory records, tracking incoming and outgoing shipments effectively.
- Monitored equipment performance, reporting malfunctions or issues to ensure minimal downtime.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Contributed to increased productivity by working effectively in high-pressure situations.
EVS Housekeeper
St Mary Mercy Hospital Livonia
12.2011 - 12.2014
- Maintained cleanliness and sanitation standards in patient rooms and common areas.
- Assisted in infection control processes by utilizing proper cleaning techniques and protocols.
- Monitored inventory of cleaning supplies, ensuring availability for efficient operations.
- Trained new staff on best practices for housekeeping procedures and safety measures.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
- Completed daily tasks efficiently while adapting to the changing needs of the facility during peak periods or emergencies.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Dietary Aide
American House Senior Living Communities
08.2008 - 12.2011
- Prepared and served nutritious meals in accordance with dietary guidelines.
- Assisted residents with meal choices, ensuring individual dietary needs were met.
- Maintained cleanliness and organization of dining areas and kitchen equipment.
- Collaborated with kitchen staff to streamline food preparation processes.
- Coordinated special dietary requests with nutritionists for personalized meal plans.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
Education
High School Diploma -
Academy of Oak Park Mendota
Ferndale, MISkills
* Customer service and communication
* Fast-paced, High volume work
* Cleaning and sanitation standards
* Time management and organiztion
* Team collaboration
* Safetly and compliance
* Multi-tasking and prioritizing
Timeline
Package Handler/Smalls
FedEx
12.2018 - 02.2020
Houseman/Lobby Attendant
Aimbridge Hospitality/Atlanta Marriott Peachtree Corners
08.2015 - 08.2025
Server
Cracker Barrell Old Country Store
02.2015 - 03.2020
EVS Housekeeper
St Mary Mercy Hospital Livonia
12.2011 - 12.2014
Dietary Aide
American House Senior Living Communities
08.2008 - 12.2011
High School Diploma -
Academy of Oak Park Mendota