Sharjeel Amin

• Answered customer questions about hours, seating, and menu information.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Monitored seating area and checked restrooms regularly to keep spotless.
• Assisted managers with quickly resolving service- and food-related issues.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Managed over 50 customer calls per day

Internship with City of Southlake

Personally collaborating with mayor to create solutions for Southlake

Visits to major corporations such as Charles Schwab

Present final solution in town square and the capital