Detail-oriented Health Unit Coordinator with expertise in workflow coordination, patient relations, and HIPAA compliance. Proven track record of optimizing operational efficiency and enhancing communication within healthcare settings.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Health Unit Coordinator
St Michael Medical Center- Orthopedic Pre-admit Department
Silverdale, WA
03.2017 - Current
Coordinated patient admissions, discharges, and transfers to ensure efficient workflow.
Managed communication between medical staff, patients, and families to enhance care delivery.
Maintained accurate patient records in electronic health systems for compliance and accessibility.
Facilitated scheduling of appointments and tests to optimize operational efficiency in unit.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
Assembled and maintained patient medical records and other documents related to patient care.
Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
Implemented process improvements that enhanced patient flow within the healthcare unit.
Health Unit Coordinator/CNA
St Michael Medical Center- Orthopedic Inpatient Unit
Silverdale, WA
02.2006 - 03.2017
Maintained electronic health records with precision, ensuring compliance with regulatory standards.
Developed and implemented workflow improvements, increasing efficiency in patient care processes.
Provided compassionate care to patients, ensuring comfort and safety during daily activities.
Assisted with personal hygiene tasks, promoting dignity and respect for each individual.
Monitored vital signs regularly, documenting changes and reporting concerns to nursing staff.
Ensured patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.
Ordered supplies proactively to ensure adequate stock levels were maintained at all times within the health unit.
Contributed to a welcoming environment for patients and their families as the first point of contact at the health unit''s reception desk.
Responded to patient call lights to expedite appropriate follow-through.
Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
Coordinated patient admissions, discharges, and transfers to ensure efficient workflow.
Education
Associate of Science - Nursing Pre-requisite
Olympic College
Bremerton, WA
2012
Medical Assistant
Bryman College
Bremerton, WA
2005
High School Diploma -
Talon National High School
Philippines
2000
Skills
Records management
Professionalism and ethics
Workflow coordination
Paperwork processing
Supply restocking
Resource optimization
Interdepartmental coordination
Patient relations
Basic life support for health care providers (BLS)
Epic systems
Resource monitoring
Quality assurance practices
HIPAA compliance
Certification
CNA - Certified Nurse Assistant
BLS Certification
Timeline
Health Unit Coordinator
St Michael Medical Center- Orthopedic Pre-admit Department
03.2017 - Current
Health Unit Coordinator/CNA
St Michael Medical Center- Orthopedic Inpatient Unit