Sharlett Lichtenberger
Las Vegas,NV
Summary
Dynamic and customer-focused professional with experience as a Cashier Supervisor at Cowabunga Bay Water Park. Proven ability to enhance customer satisfaction through effective cash handling and relationship building. Skilled in multitasking and complaint resolution, ensuring a safe and organized environment while fostering repeat business.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Peppermill Fireside Lounge
Las Vegas, NV
09.2024 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Cashier Supervisor
Cowabunga Bay Water Park
Henderson, NV
02.2021 - 08.2024
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
Education
Highschool Diploma -
Explore Knowledge Academy
Las Vegas, NV05.2023
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Cash handling
- Scheduling
- Assertiveness
- Handling complaints
- Table bussing
- Judgment and decision making
- Supply restocking
- POS system operations
- Menu memorization
- Server support
- Safe food handling
Timeline
Restaurant Hostess
Peppermill Fireside Lounge
09.2024 - Current
Cashier Supervisor
Cowabunga Bay Water Park
02.2021 - 08.2024
Highschool Diploma -
Explore Knowledge Academy