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Accomplished Senior Executive Casino Host with a proven track record at Muckleshoot Casino Resort, enhancing VIP guest relations and casino revenue through expert team management and exceptional communication. Skilled in multitasking and data-driven decision-making, achieving significant loyalty and repeat visits. Demonstrates industry trend awareness and a knack for problem-solving, ensuring a premier guest experience.

"Seasoned Gaming Executive with 15+ years of global experience across premier markets: Macau ( Galaxy), Las Vegas (Mandalay Bay), and Reno ( Nugget & Atlantis ). Proven expert in VIP high-limit operations and strategic player development. As a current Executive Casino Host and formal VIP Supervisor, I excel in building high-value guest relationships and leading diverse host teams to exceed revenue targets I am eager to leverage my extensive international and domestic expertise to establish Caesar Virginia as the dominant leader in the Mid-Atlantis gaming market"

Highly accomplished and results-oriented hospitality professional with 4+ years of experience at MGM National Harbor, exceeding revenue and guest satisfaction goals consistently. Proven ability to build and manage high-value client relationships, create exceptional VIP experiences, and expertly handle all aspects of guest services from reservations and event planning to complaint resolution and dispute management. Expertise in maximizing hotel occupancy and revenue, negotiating pricing for events, and collaborating with various departments to ensure seamless guest experiences. Awarded "Guest Service Star of the Year" (2019) among 4000+ employees.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

SHARNE CRENSHAW

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Executive Casino Host

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Bachelor of Science - Psychology

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Executive Casino Host

Cleveland State University

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