Sharnecia Adams
Summary
Dedicated healthcare professional experienced in clinical support and patient care. Demonstrated ability to assist with medical procedures, coordinate patient interactions, and contribute to positive health outcomes. Collaborative team member who adapts quickly to evolving clinical environments, with strong knowledge of medical terminology and patient care practices.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
University of Alabama at Birmingham
Alabama
06.2025 - 02.2026
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared and administered medications to alleviate patient symptoms.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties such as answering phones or processing billing inquiries alongside clinical tasks when required.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Completed injections, EKGs, wound care, patient labs, ear lavage, and removing suture/staples as well as other clinical duties based on patient presentation in office.
Patient Access Coordinator
Envera Health
Remote - Alabama
01.2024 - 06.2025
- Managed high volumes of inbound calls while addressing scheduling requests, appointment confirmations, prescription refills, and general inquiries professionally.
- Facilitated insurance verification and authorization to ensure seamless patient access.
- Managed communication between patients and healthcare providers to address concerns and improve satisfaction.
- Maintained strict adherence to HIPAA regulations while managing confidential patient information throughout various stages of care.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
Medical Assistant
ExperCare Health
Alabama
08.2023 - 02.2024
- Obtained patient vital signs, past medical and surgical history, medication information, symptoms, and allergies.
- Assisted healthcare providers with patient examinations, minor surgeries, and treatment procedures including preparing operating room and sterilizing instruments.
- Educated patients on medication management and preventive care strategies to enhance compliance.
- Conducted routine laboratory tests, ensuring quality control and accurate results for diagnostics.
- Coordinated patient scheduling, optimizing clinic workflow and reducing appointment wait times.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
Retail Sales Associate
T-Mobile
Alabama
11.2022 - 01.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Educated customers on T-Mobile products, services, and promotions to enhance sales opportunities.
- Utilized point-of-sale systems to process transactions accurately and efficiently.
- Collaborated with team members to meet store sales targets through effective communication.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Maintained a clean, positive, and organized store environment, enhancing the overall shopping experience for customers.
Emergency Department Registrar
DCH Regional Medical Center
Alabama
06.2021 - 09.2022
- Managed patient admissions, ensuring accurate data entry and compliance with hospital protocols.
- Registered patients efficiently, ensuring accurate data entry into electronic health record systems.
- Coordinated insurance verification processes to facilitate timely patient care and reduce delays.
- Monitored and resolved discrepancies in patient information promptly, ensuring accuracy in medical records management.
- Maintained confidentiality of patient records in compliance with HIPAA regulations and organizational policies.
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
Front End Associate
Wal-Mart Supercenter
Alabama
07.2018 - 03.2021
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a clean and organized front end area, ensuring a positive shopping experience for all customers.
Education
Associate of Applied Science - Nursing
Herzing University
Alabama04-2027
No Degree - Certified Medical Assisting
Core Medical Training Center
Alabama05-2025
High School Diploma -
Paul W Bryant High School
Alabama05-2020
Skills
- Customer Service
- Patient Care
- HIPAA & OSHA compliance
- EMR experience (Epic, Meditech, SystemMedx)
- Microsoft Office
- Manual/Digital Vital Signs
- Straight Stick (Vacutainer)
- Butterfly/Wingtip Collection
- Proper Specimen Collection and Processing
- Injections (Intradermal, Intramuscular, Subcutaneous)
- COVID, RSV, Flu swab collections
Certification
- Licensed Certified Clinical Medical Assistant (CCMA)
- Basic Life Support (BLS) Certification
- Licensed Phlebotomy Technician
- CET - EKG Technician Certification
- DOT Certification
Timeline
Certified Clinical Medical Assistant
University of Alabama at Birmingham
06.2025 - 02.2026
Patient Access Coordinator
Envera Health
01.2024 - 06.2025
Medical Assistant
ExperCare Health
08.2023 - 02.2024
Retail Sales Associate
T-Mobile
11.2022 - 01.2024
Emergency Department Registrar
DCH Regional Medical Center
06.2021 - 09.2022
Front End Associate
Wal-Mart Supercenter
07.2018 - 03.2021
Associate of Applied Science - Nursing
Herzing University
No Degree - Certified Medical Assisting
Core Medical Training Center
High School Diploma -
Paul W Bryant High School