Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sharon Castelblanco

Miami

Summary

Dedicated server with expertise in point-of-sale operations and customer inquiries. Known for efficiently processing orders and providing top-notch service, ready to contribute to team success and enhance customer experiences.

Overview

3
3
years of professional experience

Work History

Server

Manantial market
Miami
03.2023 - 08.2025
  • Served food and beverages to customers in a fast-paced environment.
  • Maintained cleanliness and organization of dining area and service stations.
  • Assisted customers with menu selections and dietary restrictions.
  • Processed customer orders accurately and efficiently through point-of-sale system.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Server

VNV events design and gourmet
Miami
12.2022 - 03.2023
  • Coordinated event logistics including venue setup and vendor communication.
  • Managed registration processes and attendee check-in for events.
  • Supported marketing efforts through social media promotion and outreach.
  • Collaborated with team members to ensure all aspects of events ran smoothly.
  • Organized materials and supplies needed for various events and activities.
  • Provided on-site support during events, addressing attendee needs promptly.
  • Maintained accurate records of expenses and inventory for event-related items.
  • Organized event materials such as signage, decorations, catering supplies, and audio-visual equipment.
  • Provided customer service assistance before, during, and after events.

Education

High School Diploma -

Institucion Educativa De La Sabana
Villavicencio, Colombia
12-2021

Skills

  • Order processing
  • Customer service
  • Menu knowledge
  • Point-of-sale operation
  • Cash handling
  • Event coordination
  • Team collaboration
  • Logistics planning
  • Problem solving
  • Menu presentation

Languages

Spanish
Full Professional

Timeline

Server

Manantial market
03.2023 - 08.2025

Server

VNV events design and gourmet
12.2022 - 03.2023

High School Diploma -

Institucion Educativa De La Sabana
Sharon Castelblanco