Overview
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Summary
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Sharon Cole Elder

Sharon Cole Elder

High Point,NC

Overview

23
23
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Senior Claims Adjuster

Metro Public Adjustment
North Carolina
04.2018
  • Helped Business and Homeowners file insurance claims after damage to property
  • Serve as representative with the Insurance Company
  • See that the client gets paid fairly
  • Document the loss.

Office/Project Manager

Wilmington Pools LLC
Wilmington, NC
08.2014 - 07.2015
  • Schedule and complete work orders for incoming job request
  • Schedule work orders for new construction (swimming pools)
  • Purchase material, equipment, and parts
  • Enter new orders into inventory
  • Apply for permits
  • Responsible for Accounts Payable and Accounts Receivable (QuickBooks)
  • Communication with clients by phone and email.

Supplemental Services Resource Manager

New Hanover County Schools
Wilmington, NC
01.2014 - 06.2014
  • Monitor & Track student progress in after school tutoring
  • Evaluate student needs & develop appropriate individual learning plans
  • Use of effective methods of managing, caring & promoting positive behaviors w/ children
  • Strong ability to communicate, clearly & concisely both orally and written
  • Ability to establish and maintain effective working relationships with teachers, parents and students
  • Follow all rules, policies & procedures of NHCS, along with state and federal regulations pertaining to the Title I Supplemental Services Program
  • Provide students with activities that promote their physical & intellectual development
  • Coordinate the creating, planning & maintaining of a safe & healthy learning environment
  • Utilize positive strategies to support the social & emotional development of all the students
  • Promote positive behaviors and professionalism
  • Assist & monitor students & staff during program hours
  • Maintain accurate and up to date student, staff & supplemental services program records.

Coaching (self-employed)

a line in the sand (Vibrant Health Rocks)
Wilmington, NC
01.2004 - 11.2016
  • Marketing products and services to obtain clients
  • Promote offerings on social media
  • Attend networking events to obtain referral partners
  • Continually design and promote new products and services
  • Set up campaigns to reach greatest number of people for marketing list
  • Research and develop best program for maintaining auto monitoring.

Guest Activities Director

Holiday Inn Resorts
Wrightsville Beach, NC
07.2007 - 12.2012
  • To oversee that hotel guests, achieve an ultimate positive vacation experience
  • Plan and schedule the Kid’s Vacation Club Activities
  • Plan and implement summer Kids club program
  • Direct the creating, planning & maintaining of a safe, healthy, and fun environment
  • Hire, train & supervise personnel for Concierge and Kid’s Club
  • Interview and Select vendors to interact with guests such as massage therapists, boat captains, etc.

Sr. Mortgage Planner

CTX Mortgage Co., LLC
Greensboro, NC
04.1994 - 07.2007
  • Always exceed goals – closing over $16 million in loans annually
  • Closed the largest dollar amount, single loan in the history of the branch
  • Counseled clients to utilize the right mortgage tool for their financial goals
  • Analyzed and illustrated new products that would increase sales for builder
  • Designed and facilitated seminars for prospective home buyers
  • Designed and executed professional growth and sales training workshops for Realtors
  • Appeared in infomercial that aired on Home and Garden TV for Centex Homes
  • Evaluated and formulated data for Customer Satisfaction survey
  • Researched and developed campaign to enhance Customer Satisfaction
  • Received National Award for highest Customer Satisfaction Results.

Summary

Responsible Senior Claims Adjuster with experience performing detailed investigations and researching issues. Skilled at interpreting laws, evaluating facts, inspecting damage, and analyzing case facts. Handles over 25caseloads per month and provides exceptional customer service to policyholders.

Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.

Quote

Whether you think you can or whether you think you can’t, you’re right!
Henry Ford

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Art & Artists

Movies and Theater

Nature

Animals

Interior Design

Timeline

Senior Claims Adjuster

Metro Public Adjustment
04.2018

Office/Project Manager

Wilmington Pools LLC
08.2014 - 07.2015

Supplemental Services Resource Manager

New Hanover County Schools
01.2014 - 06.2014

Guest Activities Director

Holiday Inn Resorts
07.2007 - 12.2012

Coaching (self-employed)

a line in the sand (Vibrant Health Rocks)
01.2004 - 11.2016

Sr. Mortgage Planner

CTX Mortgage Co., LLC
04.1994 - 07.2007

Bachelor of Science - Psychology

Guilford College
1981 - 1985
Sharon Cole Elder