Open To Work
Sharon Davis
Lease Administrator
Charlotte,NC
Summary
Dynamic lease management professional with extensive experience at Driven Brands, adept at optimizing lease strategies and enhancing operational efficiency. Proven track record in lease administration and account management, leveraging skills in Microsoft Office 365 and customer service to drive process improvements and mitigate risks across large-scale portfolios.
Overview
21
21
years of professional experience
Work History
Manager, Lease Management
Driven Brands
02.2024 - Current
- Directed enterprise-wide lease strategy for 1,100+ domestic and international leases
- Partnered with Executive Leadership, Legal, Finance, Real Estate, and Operations to align lease strategy with business growth and cost-control objectives
- Provided strategic oversight of the full lease lifecycle, including portfolio planning, renewals, restructures, exits, and compliance
- Managed and developed lease management team to maximize efficiency, accountability, and accuracy across large-scale portfolio
- Established priorities, workflows, and performance expectations to ensure timely execution and risk mitigation
- Oversaw lease data governance and internal controls while centralizing lease management systems to ensure compliance and consistent reporting
- Facilitated complex lease negotiations and renewals to optimize occupancy costs
- Streamlined processes and standardized procedures to enhance visibility, support decision-making, and improve operational efficiency
Lease Administrator
SHOE SHOW INC
06.2021 - 02.2024
- Interpret lease language for multiple departments
- Abstract new store leases, amendments and financials into appropriate systems
- Close terminated leases or expired leases within the system
- Reconcile tenant year-end billings for cam, tax, and insurance to ensure accurate financial reporting
- Draft default and demand letters for non-paying tenants to initiate resolution
- Facilitated constructive communication between landlords and tenants to resolve issues amicably
- Record and process accounts payables and accounts receivable
- Ensure accuracy of all general ledger information
- Monitor multiple account cash balances
- Perform monthly account and bank reconciliations
- Prepare checks, wires and ACH payments via JDEwards system
- Process tenant improvement allowance
Sr. Default Financial Lease Analyst (contract)
CBRE
02.2021 - 06.2021
- Assessed and confirmed validity of defaults received from landlords, ensuring compliance with lease agreements
- Communicate with Landlords, attorneys, property managers to obtain default documents
- Research all systems to determine if default is valid
- Enter critical dates to make sure default is cured or rescinded
- Processed payments for validated default amounts, facilitating timely approval from upper management
- Ensured timely processing of payments before critical deadlines.
- Drafted and sent payment information letters to landlords, ensuring clear communication of financial transactions
- Assign cured default to analysts for detailed research and to be reclassed to correct categories
- (Contractor)
Tenant Account Analyst
KIMCO REALTY INC
01.2018 - 02.2021
- Internal liaison with Leasing, Property Management, Regional Counsel, and our third-party lease administration team
- Managed tenant accounts receivable by documenting efforts and ensuring follow-up on pending payments.
- Reviewed tenant CAM & real estate tax billings
- Processed and notified tenants of changes in their rent, CAM, real estate tax, and other charges
- Resolved all disputed charges, including CAM, real estate tax, base rent, utility, and other charges
- Coordinated legal collections efforts with internal teams and external counsel.
Lease Administrator
FAMILY DOLLAR CORPORATE
06.2012 - 12.2018
- Interpreted and verified lease information to ensure compliance and accuracy
- Resolved defaults and issues with property and management company, facilitating smooth operations
- Verified CAM, tax, and insurance billing accuracy for landlords
- Performed quality assurance of legal documents such as Estoppels & SNDAs
- Maintained, updated, and distributed reports promptly to support decision-making
- Ensured all information was SOX compliant
- Created SOPs and trained on newly implemented software
- Ensured collection of costs incurred from landlords due to maintenance repairs
Maintenance Coordinator
FAMILY DOLLAR CORPORATE
06.2006 - 06.2012
- Managed the daily activities of vendors; provided direction on policy, procedure, and expectations for service
- Researched and developed reliable vendor relationships to ensure quality service delivery
- Issued service requests for maintenance and repairs
- Maintained current service contractors and certificates of insurance on all vendors
Lease Analyst II
FAMILY DOLLAR CORPORATE
03.2005 - 06.2006
- Processed estoppels and SNDA documents to ensure compliance and accuracy in lease agreements
- Interpreted and abstracted leases
- Collaborated in development of new lease administration software to enhance operational efficiency
- Scanned all new leases into corporate System
- Authorized write offs, check requests, and account recodes to maintain financial accuracy and integrity
- Communicated and resolved any issues involving property with landlord or management company
- Conducted training sessions for new employees to ensure understanding of company policies and procedures
Education
Associates Degree - Computer Networking
ITT Technology Institute
01.2011
Real Estate License -
J.Y. Monk Real Estate School
01.2000
Skills
- Lease Administration
- Account Management
- Customer Service
- MRI
- Yardi
- Accruent
- Prolease
- JDEDWARDS
- EM
- RETEK
- LOANMASTER
- ABS
- ACCURINT
- SAMTRACK
- IMPROMPTU
- VISTA
- ORACLE
- Microsoft Office 365
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
HybridOn-SiteRemoteSalary Range
$95000/yr - $200000/yrTimeline
Manager, Lease Management
Driven Brands
02.2024 - Current
Lease Administrator
SHOE SHOW INC
06.2021 - 02.2024
Sr. Default Financial Lease Analyst (contract)
CBRE
02.2021 - 06.2021
Tenant Account Analyst
KIMCO REALTY INC
01.2018 - 02.2021
Lease Administrator
FAMILY DOLLAR CORPORATE
06.2012 - 12.2018
Maintenance Coordinator
FAMILY DOLLAR CORPORATE
06.2006 - 06.2012
Lease Analyst II
FAMILY DOLLAR CORPORATE
03.2005 - 06.2006
Associates Degree - Computer Networking
ITT Technology Institute
Real Estate License -
J.Y. Monk Real Estate School