Sharon Eid
Dayton,OH
Summary
Proactive leader and adept assistant with a strong track record of driving team success and optimizing operational efficiency. My leadership qualities include visionary thinking, strategic planning, and the ability to inspire and motivate teams. I excel in mentoring and developing talent, fostering a collaborative environment, and navigating complex challenges with resilience and adaptability. Coupled with my organizational skills and attention to detail, I effectively manage administrative tasks and streamline processes. Ready to leverage my leadership acumen and support expertise to drive impactful results and enhance team performance.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
CrowdHealth Inc
08.2022 - Current
- Assists with onboarding and offboarding of new hires, vendors, and contractors.
- Developed and implemented policies and procedures for the organization.
- Handles confidential and sensitive information with discretion and tact.
- Acts as a liaison between senior leadership and staff, ensuring effective communication and collaboration on various projects.
- Assists with processing payroll and invoice payments.
- Organized successful company events, handling all logistical aspects and ensuring a well-received outcome
Team Lead, Health Management
CareSource
07.2019 - 08.2022
- Collaborated with leadership and other departments to develop wellness program and population targeted outreaches.
- Provided direct supervision and oversight to two different outreach teams.
- Coordinated scheduling, attendance monitoring, conducting routine 1:1s and team meetings.
- Provided direction, support, coaching, training, mentoring and disciplinary action as needed to the teams.
- Selected candidates, conducted interviews, and on boards all new staff.
- Developed strategies and implement monitoring for productivity and quality measures.
- Created and updated workflows and policies related to outreach programs.
- Collaborated with other departments within CareSource to ensure alignment in outreach to members.
Education
Bachelor of Science - Applied Management
Ohio University
Athens, OH08.2022
Skills
- Team Leadership
- Training and coaching
- Documentation And Reporting
- Project Management
- Executive Support
- Process Improvement
- Problem-Solving
- Software Proficiency (eg, MS Office Suite, Google Workspace)
Timeline
Administrative Assistant
CrowdHealth Inc
08.2022 - Current
Team Lead, Health Management
CareSource
07.2019 - 08.2022
Bachelor of Science - Applied Management
Ohio University
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