Sharon Golden

• Oversaw day-to-day operations, including budgeting, scheduling, and resource allocation to ensure smooth functioning.
• Implemented and maintained efficient systems for inventory management, and vendor coordination.
• Facilitated a comfortable and welcoming environment for logistic haulers through tailored assistance.

Customer Service & Interpersonal Skills

• Developed strong multitasking abilities by balancing various responsibilities and adapting to changing needs.
• Effectively resolved conflicts, addressed concerns and managed expectations through clear communication and customer -focused mindset.

• Managed office operations, streamlining workflow processes for improved efficiency.
• Coordinated schedules, meetings, and travel arrangements for staff members.
• Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
• Tracked invoices and payments, ensuring accuracy in accounts receivable and payable.
• Organized company events and employee engagement activities to enhance team morale.

Notable achievements include:

• Revitalized St. Paul's Bimonthly Voice Publication to improve communication and outreach.
• Initiated a weekly newsletter called Cross Talk to facilitate internal communication.
• Effectively brought operational cost down by 8% over two years.