Sharon Lasiter
Dominos Pizza Inc.
Tomball,TX
1
Certification
2
years of professional experience
Adaptable professional with experience in delivery and retail environments. Strong in customer service and workflow optimization, with a proven ability to collaborate effectively with team members to streamline processes and resolve issues promptly.
Work History
Delivery Driver
1 Year- Delivered orders promptly to ensure customer satisfaction and repeat business.
- Navigated efficiently using GPS systems for timely deliveries across assigned routes.
- Maintained accurate records of deliveries and payments to uphold financial integrity.
- Provided excellent customer service by addressing inquiries and resolving issues professionally.
- Collaborated with team members to streamline delivery processes and enhance operational efficiency.
- Assisted in training new drivers, sharing best practices for effective route management and customer interaction.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
Sales Associate
7 Months- Processed transactions accurately using point-of-sale systems, improving checkout efficiency.
- Participated in inventory management, tracking stock levels to prevent shortages.
- Resolved customer inquiries and issues promptly, fostering positive relationships.
- Engaged in continuous learning about new products and trends to better serve customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
CMAA
GED
Skills
Front desk operations
Telephone etiquette
Workflow optimization
Documentation
Payment collection
Office administration
Call handling
Point-of-sale system
Adaptable and flexible
Customer service
Certification
CMAA certified by the NHA
Timeline
Delivery Driver
Dominos Pizza Inc.
08.2025 - CurrentRead More
Sales Associate
Craftique Studio
01.2025 - 08.2025Read More
University of Houston Clear Lake
CMAA
Read More
GED.com
GED
Read More