Sharon Owens
Kansas City,MO
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Well-qualified Property Manger with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
16
16
years of professional experience
Work History
Property Manager
Housing Authority Of Kansas City
02.2004 - 04.2017
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Receptionist
Research Eyecare
03.2001 - 08.2003
- Helped maintain office security by monitoring visitor access and issuing badges as needed.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Answered central telephone system and directed calls accordingly.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Collected room deposits, fees, and payments.
- Confirmed appointments, communicated with clients, and updated client records.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Education
Paris College Of Cosmetology
Kansas CityHigh School Diploma -
Van Horn High School
Independence, MO05.1982
Skills
- Social Media Engagement
- Tracking operating expenses
- Property Marketing
- Fair housing mandates
- Tenant Eligibility Determination
- Property accountability
- Grounds and Facility Inspection
- Violation Resolution
Personal References
Doris Hatten PO Box 108291 Kansas City, Mo. 64133 816-914-8713
Tammie Rivera Kansas City, Mo. 64134 816-365-8920
Lakesia Barret Los Angeles, CA. 424-256-4742
Lailah Hafiz Kansas City, Mo 64134
Timeline
Property Manager
Housing Authority Of Kansas City
02.2004 - 04.2017
Receptionist
Research Eyecare
03.2001 - 08.2003
Paris College Of Cosmetology
High School Diploma -
Van Horn High School
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