Sharon Peace
Colorado Springs,CO
Summary
Accomplished Administrative Manager and Nurse Manager, notably enhanced operational efficiency at Piece X Peace Moving Company. Expert in office administration and staff training, Excel in relationship building and maintaining high standards of professionalism. Proven track record in improving team performance and client satisfaction through effective training, coaching and communication.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Office Manager
Piece X Peace Moving Company
03.2022 - Current
- Created welcoming environment by maintaining clean, organized spaces for staff use.
- Updated monthly reports, managed monthly accounts, and generated reports for company database.
- Managed weekly payroll and benefits administration to ensure accuracy and compliance with company policies.
- Oversaw office inventory activities by weekly ordering and requisitions and stocking and shipment receiving.
- Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
- Maintained strict confidentiality of sensitive information, upholding the highest standards of professionalism at all times.
Nurse Manager
Medical Solutions
05.2012 - 03.2022
- Led staff meetings to keep team informed of departmental changes and provide opportunities for staff to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of staff members.
- Trained new staff in proper techniques and standards, operational procedures, and safety protocols.
Education
Fire Science/Diploma - Fire Science
Victor Valley Community College
Victorville, CA05.1987
Supervisory And Management Diploma - Office Supervision And Management
Port Orange Nursing And Rehabilitation
Port Orange, FL01.2009
LPN Diploma - Nursing
Massanutten College
Massanutten, VA.05.2004
GED -
Newport Alternate High School
Newport, KY05.1976
Skills
- Scheduling and calendar management
- Office Administration
- Training and coaching of staff
- Account Reconciliation
- Contract Negotiations
- Relationship Building
- Staff training for Safety Protocols
Accomplishments
- Achieved certification of Supervisory and Management program.
- Collaborated with team members to resolve any and all issues that arise.
- Supervised staff members and provided training for safety and compliance. Coordinated with Families to resolve is any issues that arise, with complete customer satisfaction.
- Achieved satisfaction with clients through effectively helping resolve issues and excellent communication with clients.
Certification
- Certified CPR, American Heart Association
- LPN License - Retired
Timeline
Administrative Office Manager
Piece X Peace Moving Company
03.2022 - Current
Nurse Manager
Medical Solutions
05.2012 - 03.2022
Fire Science/Diploma - Fire Science
Victor Valley Community College
Supervisory And Management Diploma - Office Supervision And Management
Port Orange Nursing And Rehabilitation
LPN Diploma - Nursing
Massanutten College
GED -
Newport Alternate High School
- Certified CPR, American Heart Association
- LPN License - Retired
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