Sharon Pelep
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Optician
Omaha Primary Eye Care
08.2023 - 11.2023
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
Optician
Malbar Vision
08.2020 - 08.2023
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Took a career-break from May 2022 to October 2022, where I explored a payroll position at OneStaff Medical.
Payroll Specialist
OneStaff Medical
05.2022 - 10.2022
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Data Entry Operator 1
FusionPoint
04.2022 - 05.2022
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Corrected data entry errors to prevent duplication or data degradation.
Top Seller
Bath & Body Works
11.2019 - 07.2020
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
Host / Front Desk Receptionist
Dave & Buster's
11.2018 - 11.2019
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
Carhop
Sonic Drive-In
06.2016 - 07.2018
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
Education
Associate of Arts - Liberal Arts And General Studies
Metropolitan Community College
Omaha, NE02.2024
Millard South High School
Omaha, NE05.2019
Skills
- Customer Service
- Computer Skills
- HIPAA Compliance
- Organization skills
- Time Management
- Data Entry
Languages
Pohnpeian
Native or Bilingual
Timeline
Optician
Omaha Primary Eye Care
08.2023 - 11.2023
Payroll Specialist
OneStaff Medical
05.2022 - 10.2022
Data Entry Operator 1
FusionPoint
04.2022 - 05.2022
Optician
Malbar Vision
08.2020 - 08.2023
Top Seller
Bath & Body Works
11.2019 - 07.2020
Host / Front Desk Receptionist
Dave & Buster's
11.2018 - 11.2019
Carhop
Sonic Drive-In
06.2016 - 07.2018
Associate of Arts - Liberal Arts And General Studies
Metropolitan Community College
Millard South High School
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