Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sharon Phillips

Houston

Summary

Dynamic and professional individual with a demonstrated history of success in talent management, employee relations, and organizational development. Experienced in assembling cross-functional teams, creating inclusive work environments, and spearheading strategic HR initiatives. Seeking a Human Resource Generalist position to contribute to organizational success and foster a thriving workplace culture.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Human Resources Generalist

Montgomery Central Appraisal District
04.2023 - 04.2024
  • Efficiently coordinated full-cycle recruitment and onboarding procedures for diverse positions, augmenting talent acquisition effectiveness.
  • Resolved complex employee relations issues through adept conflict resolution and performance management techniques.
  • Developed and enforced HR policies and procedures, ensuring compliance with regulatory standards.
  • Managed compensation programs, conducting job evaluations and salary surveys to maintain competitive pay structures.

Senior Territory Sales Rep.

Interceramic Tile - Stone Gallery
06.2010 - 03.2023
  • Cultivated enduring client relationships through effective communication and responsiveness, driving customer loyalty and revenue growth.
  • Increased annual profits by exceeding sales targets of 2 million dollars through the strategic curation of tailored product mixes in line with customer preferences, yielding a steady growth rate of 3-5%.
  • Sustained awareness of market developments, promoting adaptable responses to evolving customer demands and competitive landscapes.
  • Organized quarterly Customer Appreciation Events that attracted over 500 attendees, resulting in increased brand visibility and improved customer satisfaction.

Community Outreach Director

Champions Community Church
01.2019 - Current
  • Developed engaging educational programs for over 100 elementary students during Spring Break and Summer camps, fostering both learning and fun experiences.
  • Led a team of over 120 volunteers in assisting families impacted by food scarcity during the Covid-19 Pandemic, highlighting commitment to community well-being.
  • Served as a mentor through Dream Academy at Foster Elementary schools for three years, guiding and inspiring young minds.
  • Facilitated outreach programs targeting single mothers in the community, promoting resource accessibility and offering support through engaging small group activities.


Education

Bachelors in Psychology -

University of Houston - Downtown
Houston, TX

Skills

  • Leadership Development
  • Negotiation Tactics
  • Onboarding, Training, and Development
  • Compensation Structuring
  • Talent Recruitment
  • Human Resources Operations
  • Relationship Building
  • Full cycle Recruitment
  • Problem-Solving
  • Coaching Leadership
  • Conflict Resolution
  • Organizational Development
  • Benefits Administration
  • Managing Employee Relations
  • Leadership Training and Development
  • Event Management
  • Company Organization
  • Data and Trends Analysis
  • Employee Development
  • Employee Relations

Certification

  • Property Tax Appraiser 1 License
  • Certified State of Texas Comptroller Open Records Coordinator

Timeline

Human Resources Generalist

Montgomery Central Appraisal District
04.2023 - 04.2024

Community Outreach Director

Champions Community Church
01.2019 - Current

Senior Territory Sales Rep.

Interceramic Tile - Stone Gallery
06.2010 - 03.2023

Bachelors in Psychology -

University of Houston - Downtown

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Sharon Phillips