Sharon Stuart

• Answer phones
  Receive payments and record them
  Respond to emails
  Set up customers for internet installation
  Follow up with customers to ensure install was complete and satisfactory Work with techs and customers to schedule installation
  Trouble shoot issues customers are having to get service restored.
  Call to get payments for delinquent accounts

Responsible for weekly tithing, recording and deposit. Worked in Quick books online. Reconciled 3 bank accounts monthly
Ran Payroll for 3 employees. Answered phone and emails.
Paid invoices, ordered supplies. Scheduled 90 people for teaching, greeting and ushering weekly.

• Answered all incoming calls, directed them to proper departments. Scheduled all lawn mower repairs and annual inspections. Made sure all technicians time was correct and vacation and PTO was added before it was sent to corporate.

• Scheduled the routes for our trucks to all states including Canada. Processed the paperwork for our Canada deliveries. Worked with drivers, customers and builders to insure furniture was delivered in a timely manner. Invoiced all orders, received incoming product, ordered all supplies to finish furniture. Tracked and updated customers on items that were not ready to ship.

• Answered phones, processed orders, scheduled pick ups and deliveries. Worked with drivers and dispatchers to ensure on time deliveries. Handled account receivable for several accounts including Sherwin Williams, Mars and Pinnacle Foods.

• Verified account information during each call to ensure accuracy in order processing or other transactions.
• Provided customer service by answering incoming calls and responding to inquiries in a timely manner.
• Coordinated with various departments such as billing, shipping, logistics, as required for completing transactions.
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.