Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Sharonda L. Phillips

Effingham,SC

Summary

Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. Hardworking and passionate with strong organizational skills eager to secure entry-level Phlebotomist position. Ready to help team achieve company goals.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Cashier

Pilot Travel Centers
05.2023 - Current
  • Greets customers entering store and respond promptly to customer needs.
  • Build relationships with customers to encourage repeat business.
  • Operate cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Work flexible schedule and extra shifts to meet business needs.
  • Tallies cash drawer at beginning and end of each work shift.
  • Performes cash, card and check transactions to complete customer purchases.

Customer Service/ Frontend TA/Retail Sales Associate

Walmart- Florence
11.2008 - 02.2023
  • Inbound calls from customers
  • Processing exchanges and returns
  • Processing check cashing and money transactions
  • Prepping and finalizing orders 24 hours prior to receiving date
  • Cleaning work area and supplies for next day
  • Respond to service inquiries and coordinate resolutions with my team
  • Distribute merchandise to floor associates to be restocked
  • Processed customer merchandise and returns
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.

Waiter/Waitress

Applebee's
06.2005 - 11.2008
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Processed orders and sent to kitchen employees for preparation.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

No Degree - Phlebotomy

Florence-Darlington Technical College
Florence, SC
05.2023

Associate of Science – HS - undefined

Ultimate Medical Academy
2020

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Clarkston High School College Preparatory
2005

Skills

  • Patient Support
  • Specimen Collection
  • OSHA Regulations
  • Blood Sample Collection
  • HIPAA
  • Venipuncture and Capillary Puncture
  • Sharps Disposal
  • EMR Systems
  • Medical Records Verification
  • Charting and Clinical Documentation
  • Patient Medical Histories
  • 10-Key Proficiency

Affiliations

Driven, dependable, hard working individual seeking to combine professional skills and medical education to secure employment within an innovative healthcare organization.Results-driven, dependable, and hardworking professional committed to providing efficient, high quality customer service seeking career opportunities in the healthcare industry.Compassionate and energetic professional with a track record of providing excellent customer service desiring to contribute to day-to-day operations within a dynamic healthcare organization.

Certification

  • PT - Phlebotomy Technician
  • CMAA - Certified Medical Administrative Assistant

Timeline

Cashier

Pilot Travel Centers
05.2023 - Current

Customer Service/ Frontend TA/Retail Sales Associate

Walmart- Florence
11.2008 - 02.2023

Waiter/Waitress

Applebee's
06.2005 - 11.2008

No Degree - Phlebotomy

Florence-Darlington Technical College

Associate of Science – HS - undefined

Ultimate Medical Academy

undefined

Clarkston High School College Preparatory

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Sharonda L. Phillips