Sharon L. Johnson
Charlotte
Summary
Detail-oriented administration professional with strong organizational skills and a proven ability to manage multiple tasks simultaneously. Experienced in overseeing operations, vendor management, and facilitating effective communication across departments to enhance productivity and meet key deadlines. Results-driven leader in administration and project coordination, recognized for optimizing purchasing processes and managing vendor relationships to reduce costs. Skilled in coordinating staff training programs that boost productivity and streamline operations, ensuring timely completion of projects and effective cross-departmental communication.
Overview
28
28
years of professional experience
Work History
Director of Administration
Office Environments
Charlotte
12.2021 - Current
- Oversaw administrative operations to ensure efficient office management.
- Coordinated staff training and development programs for increased productivity.
- Facilitated communication between departments to streamline processes.
- Managed day-to-day operations of the office, including budgeting, purchasing, personnel management, payroll processing, and financial reporting.
- Managed vendor relationships to ensure timely supply of materials.
- Negotiated contracts and pricing with suppliers to optimize purchasing costs.
- Trained team members on procurement best practices and systems usage.
- Analyzed purchase orders for accuracy and completeness before processing.
- Reviewed purchase orders and ensured accuracy of information, such as pricing, payment terms and delivery dates.
Project Coordinator / Purchasing
Reimagine Office Furnishings, ROF
Tampa
08.2011 - 12.2021
- Purchasing for all new furniture orders.
- Coordinated and scheduled deliveries for furniture orders, ensuring adherence to timelines.
- Supported top salesman by managing logistical needs and ensuring timely order fulfillment.
- Assist in sales and providing quotes to clients.
- Track progress of orders, and gather Manufacture Confirmations
- Scheduling deliveries/ Out of State shipments.
- Managed the coordination of processed orders.
- Manage Reports , Purchasing and Sales.
- Training for new employees/ Data Entry.
- Process credits to customer accounts.
- Completed projects on time.
- Quoting /Assistant Sales -new clients.
- Provides coverage for all other coordinators.
- Provided customer service and follow-up, enhancing client satisfaction and retention.
Purchasing Manager/ Project Coordinator
Total Office Products
Jacksonville
01.2007 - 07.2011
- Support for Owner, VP, and Sales staff.
- Coordinate deliveries for furniture orders.
- Purchasing for all furniture orders.
- Scheduling deliveries.
- Manage processed orders.
- Admin duties for all Internet use.
- Showroom furniture coordination.
- Organized file system, accounting/sales orders.
- Receive in daily returns.
- Process credits to customer accounts.
- Meet deadlines.
- Assist in sales.
- Provide quality customer service.
Customer Service Manager
Business Essentials/Allied Business Supplies
Corinth
01.2001 - 01.2007
- Process supply orders via phone/fax.
- Support upper management.
- Coordinate deliveries for supply orders.
- Handling inbound calls (multi-line system).
- Download and maintain orders via the Web.
- Manage processed orders.
- Inventory and ordering of office supplies.
- Special order printing.
- Organized file system, accounting/sales orders.
- Receive in daily returns.
- Process credits to customer accounts.
- Meet deadlines.
- Worked with little supervision.
- Provide quality customer service.
Design Tech/Project Manager
Office Furniture of Dallas
Dallas
01.2000 - 01.2001
- Provide Administrative Assistance to Vice President.
- Processed CAD, Giza graphic projects.
- Track incoming/outgoing correspondence.
- Handling high volume of inbound calls (multi-line system).
- Project management support.
- Customer service coordinator.
- Processing requests for proposals both incoming and outgoing.
- Inventory of office supplies and ordering.
- Worked independently.
- Organized files, books, and literature.
- Provided additional sales support.
Lead Designer/Project Manager
Furniture for Business
Dallas
01.1998 - 01.2000
- Led meetings to discuss project updates and strategies.
- Provide design advice and coordination.
- Managed client inquiries to ensure timely responses and satisfaction.
- Communicated daily with clients via phone/fax/email.
- Meet client deadlines.
- Tracked shipments and coordinated final installations to meet project timelines.
- Coordinate projects with sales staff.
- Assisted sales staff with field measuring.
- Provided quotes/pricing for clients.
- Transmission of orders to manufacturers.
- Research requests from other departments.
- Produced drawings using graphic software.
Education
High School Diploma -
Astronaut High School
Titusville, FL06-1992
Science
Brevard Community College
Titusville, FLBLS CPR Instructor -
American Heart Association
Skills
- Strategic Planning
- Operational Oversight
- Procurement Management
- Vendor management
- Supply chain coordination
- Cost Management
- Data management
- Data Analysis
- Information Sourcing
- Technical Analysis
- Complex Problem Solving
- Schedule Management
- Stakeholder Engagement
- Team leadership
- Talent Development
- Vendor Collaboration
- Customer Service
- Attention to Detail
- Effective communication
- Written communication
- Critical Thinking
- Relationship management
- Problem solving
- Team leadership
Timeline
Director of Administration
Office Environments
12.2021 - Current
Project Coordinator / Purchasing
Reimagine Office Furnishings, ROF
08.2011 - 12.2021
Purchasing Manager/ Project Coordinator
Total Office Products
01.2007 - 07.2011
Customer Service Manager
Business Essentials/Allied Business Supplies
01.2001 - 01.2007
Design Tech/Project Manager
Office Furniture of Dallas
01.2000 - 01.2001
Lead Designer/Project Manager
Furniture for Business
01.1998 - 01.2000
High School Diploma -
Astronaut High School
Science
Brevard Community College
BLS CPR Instructor -
American Heart Association