Sharrell Lee
Blanco
Summary
Detail-oriented professional skilled in managing patient check-ins and check-outs, ensuring smooth office operations. Proven ability in telephone etiquette and listening skills, enhancing patient experiences and office productivity.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Hill Country Allergy & Asthma
Dripping Springs, TX
11.2025 - Current
- Greeted and assisted patients, ensuring a welcoming environment and addressing inquiries promptly.
- Scheduled appointments using electronic health record (EHR) systems to maintain accurate patient flow.
- Managed incoming calls, directing inquiries to appropriate staff while maintaining professionalism.
- Processed patient check-ins and check-outs efficiently, enhancing overall office productivity.
- Handled insurance verifications, ensuring accurate processing of patient information for billing purposes.
- Collected room deposits, fees, and payments.
Carter Creek Winery Resort & Spa
Front Desk Position
Johnson City, TX
12.2024 - 11.2025
- Worked effectively in fast-paced environments.
- Managed scheduling and appointment bookings for optimal client flow and service efficiency.
- Developed promotional material to increase awareness of spa services and special offers.
- Maintained accurate records of guest information and billing details for efficient transactions.
CNA
GrapeTree Medical Staffing
Clear Lake, IA
01.2023 - 08.2024
- Provided direct patient care, including assistance with daily living activities and mobility support.
- Monitored vital signs and documented changes in patient health status accurately.
- Communicated effectively with healthcare team to coordinate patient care plans.
- Assisted in maintaining cleanliness and safety of patient environments and equipment.
- Enhanced patient satisfaction by providing compassionate and attentive care.
CNA
Ioof Home & Community Therapy Center
Mason City, IA
09.2019 - 05.2023
- Collaborated with nursing staff to implement individualized care strategies for patients.
- Responded promptly to patient needs, enhancing overall satisfaction and comfort levels.
- Participated in ongoing training to improve skills and stay updated on best practices in caregiving.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
Education
High School Diploma -
Clear Lake High School
Clear Lake, IA08-2019
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
- Appointment scheduling
Timeline
Front Desk Receptionist
Hill Country Allergy & Asthma
11.2025 - Current
Carter Creek Winery Resort & Spa
Front Desk Position
12.2024 - 11.2025
CNA
GrapeTree Medical Staffing
01.2023 - 08.2024
CNA
Ioof Home & Community Therapy Center
09.2019 - 05.2023
High School Diploma -
Clear Lake High School