SHARRISSE PADILLA
Killeen,TX
Summary
Motivated professional with a strong commitment to continuous learning and contribution. Proven ability to communicate effectively and collaborate within diverse teams. Brings fresh perspectives and a robust work ethic to drive team success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director of Operations
Allied Marketing Group
Killeen, TX
03.2025 - 01.2026
- Generated $1M in submitted annual premium within 10 months through strategic operations management.
- Led a team of 15 licensed agents, 4 telemarketers, and 2 administrative staff to drive performance.
- Designed onboarding programs and training systems to enhance workforce capabilities.
- Developed KPI dashboards to monitor production, referrals, and close rates effectively.
- Optimized CRM processes, increasing data accuracy and follow-up efficiency.
- Implemented accountability frameworks to ensure consistent performance across teams.
- Collaborated with executive leadership on growth strategies and expansion initiatives.
Regional Leader
Primerica
Harker Heights, TX
11.2023 - 03.2025
- Developed and coached regional sales teams to enhance performance and effectiveness.
- Executed recruiting and onboarding initiatives to strengthen workforce capabilities.
- Created marketing campaigns that significantly increased lead generation.
- Boosted brand visibility through strategic social media engagement.
- Negotiated partnerships that expanded market reach and enhanced business opportunities.
Financial Representative
Northwestern Mutual
Killeen, TX
06.2021 - 10.2023
- Conducted comprehensive financial needs assessments to identify client requirements.
- Developed tailored insurance and financial planning solutions addressing unique client needs.
- Built long-term client relationships through proactive service and regular follow-up.
- Generated new business via strategic referrals and focused prospecting initiatives.
General Manager
Allied Marketing Group
Killeen, TX
03.2017 - 06.2021
- Created first incentive performance plan, increasing sales 65%
- Led and coached a team of 17 professionals
- Exceeded revenue goals for four consecutive quarters
- Implemented quality control processes
- Delivered executive-level financial reporting
- Coordinated cross-functional sales initiatives
Life Insurance Agent
Armed Forces Benefit Association
Killeen, TX
11.2015 - 06.2021
- Generated consistent referrals.
- Negotiated policy terms.
- Delivered tailored coverage recommendations.
- Maintained regulatory compliance.
Life Insurance Agent
TransWorld Assurance
Killeen, TX
11.2015 - 06.2021
- Exceeded monthly production goals.
- Built a pipeline through cold outreach and referrals.
- Managed underwriting requirements.
- Conducted policy reviews.
Education
Bachelor of Science - Business Administration
11.2025
- C4 2025 - Honor Roll
- C5 2025 - Honor Roll
Associate of Applied Science - Business Administration
06-2006
Skills
- Operations leadership
- KPI and performance management
- CRM optimization
- Team development
- Sales strategy
- Compliance oversight
- Process improvement
- Revenue growth
- Training programs
- Recruiting and onboarding
- Reporting and analytics
Certification
- Life Insurance Agent
- Accident, Health & HMO Insurance Agent
- Certified Clinical Medical Assistant (CCMA)
References
References available upon request.
Timeline
Director of Operations - Allied Marketing Group
03.2025 - 01.2026
Regional Leader - Primerica
11.2023 - 03.2025
Financial Representative - Northwestern Mutual
06.2021 - 10.2023
General Manager - Allied Marketing Group
03.2017 - 06.2021
Life Insurance Agent - Armed Forces Benefit Association
11.2015 - 06.2021
Life Insurance Agent - TransWorld Assurance
11.2015 - 06.2021
Southern New Hampshire University - Bachelor of Science, Business Administration
American Intercontinental University - Associate of Applied Science, Business Administration