Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Shasta Cantu

Laredo,TX

Summary

Driven Dental Assistant with extensive experience in patient care and dental procedures, notably at Rodeo Dental & Orthodontics. Excelled in patient education, enhancing patient satisfaction and treatment outcomes. Hands-on in dental radiography, 4-handed chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cashier

Carters Oshkosh
10.2017 - 01.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, and credit card transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Dental Assistant

Planet Dental & Orthodontics
07.2018 - 10.2018
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.

Dental Assistant

Rodeo Dental & Orthodontics
02.2019 - 02.2021
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Prepared patient x-rays and images for dentist review.
  • Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Educated patients on proper oral hygiene techniques, promoting long-term dental health.
  • Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.

Cashier

Laredo Insurance Services
09.2022 - 07.2023
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
  • Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Sales Associate

Al & Rob Sales Uniform Store
06.2023 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.

Dental Assistant

Asclepius Dental Center Pllc
09.2023 - 10.2023
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.

Administration Clerk

Mastronardi Produce
01.2024 - Current
  • Handled incoming phone calls and answered questions from callers.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Established and maintained standard office procedures to achieve demanding targets.
  • Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.

Education

High School Diploma -

Martin High School
Laredo, TX
06.2017

Dental Assistant - Continued Education

Laredo Community College
Laredo, TX
07.2018

Skills

  • Data entry proficiency
  • Paperwork and documentation
  • Customer Service
  • Telephone reception
  • Dental Radiography
  • Oral Surgery
  • Orthodontic assistance experience
  • Pediatric dentistry familiarity
  • Treatment room setup
  • Patient Education
  • Work Ethic and Integrity
  • Patience and Empathy

Certification

  • RDA - Registered Dental Assistant & Nitrous Oxide License:103156 Exp:08/2025
  • BLS- BAsic Life Support License:54A748 Exp:08/2024
  • HCP-CPR(Adult/Child/Infant/Choking) License:54A748 Exp:08/2024

Languages

English
Professional Working
Spanish
Professional Working

Timeline

Administration Clerk

Mastronardi Produce
01.2024 - Current

Dental Assistant

Asclepius Dental Center Pllc
09.2023 - 10.2023

Sales Associate

Al & Rob Sales Uniform Store
06.2023 - 09.2023

Cashier

Laredo Insurance Services
09.2022 - 07.2023

Dental Assistant

Rodeo Dental & Orthodontics
02.2019 - 02.2021

Dental Assistant

Planet Dental & Orthodontics
07.2018 - 10.2018

Cashier

Carters Oshkosh
10.2017 - 01.2018

High School Diploma -

Martin High School

Dental Assistant - Continued Education

Laredo Community College
Shasta Cantu