ShaTaria Banks
Katy,TX
Overview
3
3
years of professional experience
Work History
Shift Manager/Key Holder
SUBWAY®Restaurants
Katy, Texas
02.2022 - 06.2024
- Assisted in leading and motivating a team of 10+ employees to ensure excellent customer service.
- Provided training on store policies, procedures, and standards to new hires and existing staff.
- Monitored sales activities to ensure compliance with company policies and regulations.
- Ensured proper opening and closing procedures were followed daily.
Team Leader Manager
McDonald's Restaurant
Katy, Texas
01.2021 - 02.2023
- Assigned and monitored daily tasks for team members.
- Organized team meetings to discuss progress and challenges.
- Ensured compliance with company policies and regulations.
- Recruited, trained, and supervised new staff members.
- Conducted regular performance appraisals for all team members.
- Resolved conflicts between team members in a timely manner.
- Implemented new processes and procedures as needed.
- Created and maintained a positive work environment for employees.
Education
High School Diploma -
Port Gibson High School
Port Gibson, MS05-2008
Associate of Applied Business - General Studies
Hinds Community College
Raymond, MSSkills
- Scheduling proficiency
- Store maintenance
- Employee Motivation
- Technical skills
- Effective Leadership
- Team Management
Timeline
Shift Manager/Key Holder
SUBWAY®Restaurants
02.2022 - 06.2024
Team Leader Manager
McDonald's Restaurant
01.2021 - 02.2023
High School Diploma -
Port Gibson High School
Associate of Applied Business - General Studies
Hinds Community College