Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shatarica Witchard

Huntsville,AL

Summary

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Overview

8
8
years of professional experience

Work History

Medical Assistant

Quick Care Wellness
07.2024 - Current
  • Conducted thorough pre-examination assessments of patients'' vital signs, medical histories, and presenting symptoms for informed physician evaluations.
  • Performed phlebotomy procedures accurately and efficiently, minimizing patient discomfort during blood draws.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Administered medication through injection under the direction of the CRNP.

Medical Administrator

Madison Hospital
09.2022 - 07.2024
  • Handled sensitive patient information with confidentiality, adhering to HIPAA guidelines at all times.
  • Assisted with scheduling appointments, verifying benefits and authorizations for procedures.
  • Verified insurance eligibility through online portals or by phone calls.
  • Investigated workers compensation claims to determine eligibility and extent of coverage.
  • Educated patient on their rights as well as hospital policies related to care delivery.
  • Assisted patients with completing forms, needed for admission process.

Patient Care Technician

Madison Hospital
11.2017 - 08.2022
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Transported patients between rooms and appointments or testing locations.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Delivered high-quality care to total care patients in hospital facility.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Education

MA Certification

Stepful
03-2025

High School Diploma -

Buckhorn High School
New Market, AL
05.2015

Skills

  • HIPAA
  • Blood culture collection
  • Billing Adjustments and Refunds
  • Medical terminology knowledge
  • Phlebotomy
  • Specimens collection and processing
  • Sterilization techniques
  • Monitoring patient progress
  • EKG set up and monitoring
  • Glucose testing
  • Drug inventory
  • Medical Charting
  • Administered injections
  • Responding to emergencies
  • X-rays
  • Medical terminology
  • CPR
  • Insurance verification

Timeline

Medical Assistant

Quick Care Wellness
07.2024 - Current

Medical Administrator

Madison Hospital
09.2022 - 07.2024

Patient Care Technician

Madison Hospital
11.2017 - 08.2022

MA Certification

Stepful

High School Diploma -

Buckhorn High School