Shaterekia Risher
HOUSTON,TX
Summary
Dedicated correctional officer demonstrating strong accountability and safety awareness. Skilled in crisis response, effective communication, and conflict resolution, ensuring a secure environment for individuals and staff.
Overview
12
12
years of professional experience
Work History
CORRECTIONAL OFFICER II
TEXAS DEPARTMENT OF CRIMINAL JUSTICE
Huntsville, TX
12.2025 - Current
- Maintained safe, secure environment by monitoring individuals, identifying safety concerns, and responding effectively to incidents and emergencies.
- Assess situations quickly and exercise sound judgment when safety concerns, behavioral issues, or conflicts arise.
- Utilized professional communication and de-escalation techniques to effectively manage difficult, emotionally charged situations.
- Observe behavior and environmental conditions for indicators of potential safety or security concerns.
- Prepare clear, accurate, and timely reports documenting incidents, observations, actions taken, and relevant information.
- Maintain confidentiality when handling sensitive personal and institutional information.
- Follow detailed policies, procedures, regulations, and safety protocols while performing daily responsibilities.
- Communicate effectively with individuals from diverse backgrounds while maintaining professionalism and appropriate boundaries.
- Collaborated with supervisors, coworkers, and other professionals to address safety concerns and resolve issues.
- Respond to unexpected situations while remaining calm, professional, and focused on safety.
- Demonstrate accountability, reliability, and ethical decision-making in a highly regulated public-service environment.
HOME HEALTH AIDE / PERSONAL CARE ASSISTANT
TRIPLE O HEALTH SERVICES
Houston, TX
04.2017 - Current
- Provided compassionate and dependable support to individuals requiring assistance with daily living and personal care.
- Monitored clients for changes in behavior, condition, environment, and safety needs and communicated concerns appropriately.
- Helped maintain safe and supportive living environments while respecting each individual’s dignity and independence.
- Built professional relationships with clients and families through patience, empathy, active listening, and dependable service.
- Protected confidential and sensitive personal information while maintaining appropriate professional boundaries.
- Followed care instructions, safety procedures, and established guidelines when providing services.
- Recognized potential safety concerns and responded appropriately within the scope of assigned responsibilities.
- Demonstrated the ability to work independently while remaining accountable for client safety and assigned responsibilities.
- Communicated effectively with families and other professionals regarding client needs and concerns.
- Developed strong interpersonal skills through long-term work with individuals and families in personal and home-based settings.
- CPR and First Aid trained.
MAIL CARRIER
UNITED STATES POSTAL SERVICE
Houston, TX
11.2014 - 09.2018
- Provided professional customer service while interacting with members of the public from diverse backgrounds.
- Managed a demanding daily workload independently while meeting established deadlines and service expectations.
- Maintained accurate records and accountability for assigned mail, equipment, and responsibilities.
- Used strong organizational and time-management skills to complete daily assignments efficiently.
- Identified and reported unusual circumstances, safety concerns, and service issues when appropriate.
- Demonstrated reliability, professionalism, and accountability in a position requiring independent judgment and public interaction.
Education
Associate of Science - Criminal Justice
Trinity Valley Community College
Athens, TX05.2027
Skills
- Experience working in high-stress and safety-sensitive environments
- Strong written and verbal communication skills
- Experienced documenting incidents and maintaining accurate records
- Experienced working with vulnerable populations
- Strong crisis-response and conflict-resolution abilities
- Able to maintain professional boundaries and confidentiality
- Comfortable working independently and as part of a team
- Strong observation and problem-solving skills
- Dependable, adaptable, and able to manage competing priorities
- Committed to protecting safety, dignity, and well-being
Timeline
CORRECTIONAL OFFICER II
TEXAS DEPARTMENT OF CRIMINAL JUSTICE
12.2025 - Current
HOME HEALTH AIDE / PERSONAL CARE ASSISTANT
TRIPLE O HEALTH SERVICES
04.2017 - Current
MAIL CARRIER
UNITED STATES POSTAL SERVICE
11.2014 - 09.2018
Associate of Science - Criminal Justice
Trinity Valley Community College