Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shatoya Minnis

Miami,FL

Summary

Versatile professional effective at being flexible and accommodating to each building's unique needs. Committed to providing quality service in all facets of property management. Trustworthy in executing prescribed business and residential goals.

Overview

8
8
years of professional experience

Work History

Assistant Property Manager

FPI Management
Miami, FL
02.2019 - 05.2025
  • Prepared and submitted monthly tenant visit logs.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for tenants.
  • Developed new policies for tenant leases as well as procedures for handling rent payments and security deposits.
  • Negotiated rental terms with applicants ensuring that they comply with company policy standards.
  • Reviewed completed applications and assessed household information against file history and program regulations.
  • Handled security deposit refunds.
  • Conducted regular inspections of properties to identify any needed repairs or improvements.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.

Leasing Assistant

Silverstone Management
Houston, Texas
06.2017 - 02.2019
  • Assisted with tenant inquiries and scheduled property viewings.
  • Processed rental applications and verified tenant information thoroughly.
  • Monitored tenant accounts for late or missed payments.
  • Utilized property management software for tracking leases and tenant communications.
  • Maintained accurate records of tenant contracts, leases, and payments.
  • Provided customer service by responding to inquiries from current and potential tenants in a timely manner.
  • Processed applications for prospective tenants and conducted background checks.

Education

Associate of Science - Culinary/ Business Management

Le Cordon Bleu
Miramar, FL
04-2017

High School Diploma -

Miami Northwestern Sr High
Miami, FL
05-2006

Skills

  • Customer service and tenant support
  • Lease preparation and renewals
  • Scheduling and calendar management
  • Policy writing
  • Lease negotiation
  • Tenant management
  • Property inspections
  • Software utilization
  • Customer relationship management
  • Time management
  • Application processing
  • Payment collection
  • Record keeping

Timeline

Assistant Property Manager

FPI Management
02.2019 - 05.2025

Leasing Assistant

Silverstone Management
06.2017 - 02.2019

Associate of Science - Culinary/ Business Management

Le Cordon Bleu

High School Diploma -

Miami Northwestern Sr High

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