Dynamic professional with extensive experience in compliance oversight and operations management. Skilled in training delivery and project management, driving initiatives that improve safety, efficiency, and customer satisfaction across diverse teams and environments.
Work History
Regional Compliance Specialist
11 Months
Breeze Airways | 09.2025 - Current
Assist in developing compliance policies and procedures to ensure regulatory adherence.
Conduct routine audits of operational practices to identify areas for improvement.
Open new airports across the network making sure Breeze, FAA and DOT policies are adhered to.
Monitored industry and Breeze regulations and updates to maintain current knowledge of compliance standards.
Serve as a resource for stations, stepping in when needed to address and resolve critical operational challenges
General Manager- Alaska Airlines Contact
1 Year 7 Months
GAT | 02.2024 - 09.2025
Implemented strategic initiatives that improved our customer satisfaction and overall performance
Responsible for key KPI metrics ( Head start, Turn and MBR) that helped earn station a top recognition.
Championed continuous improvement initiatives that enhanced operational performance across all departments.
Mentored staff in best practices, fostering a culture of continuous improvement and accountability.
Airport Sales and Operation Manager
14 Years 5 Months
Frontier Airlines | 09.2009 - 02.2024
Led a team of over 100+ frontline staff and business partners, increasing on-time departure performance by 18% through proactive coaching and real-time decision making.
Championed safety culture by implementing rigorous safety audits, daily briefings and accountability practices, maintaining 95% compliance with with FAA, TSA and AVSEC regulations.
Streamlined airport operations, reducing operational inefficiencies and ground time by 15% by refining turnaround procedures and implementing cross-functional coordination with ramp, gate and security teams.
Served as a key liaison with TSA, FAA, DOT and CBP, ensuring full regulatory compliance and fostering positive working relationships to support seamless daily operations and incident response.
Maintained high visibility on the airport floor, actively engaging with teams and customers to identify service gaps
Compliance Specialist/Lead Quality Assurance Specialist at Rock Medical GroupCompliance Specialist/Lead Quality Assurance Specialist at Rock Medical Group