Shauna Coughlan
Payson
Summary
Compassionate Licensed Practical Nurse with background in healthcare. Skills include conducting physical examinations, administering medications and injections, monitoring patient progress and educating patients on health management. Demonstrated ability to collaborate effectively with healthcare teams to improve patient outcomes. Proven track record of remaining calm under pressure while maintaining strong attention to detail.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
PBX Operator
Mountain View Hospital
Payson
06.2021 - Current
- Receive, screen, and transfer incoming hospital telephone calls
- Greet and direct patients and visitors
- Facilitate the overhead paging system in the hospital and direct communications throughout the facility
- Be on stand by continually to give proper notifications of emergency codes and alarms whenever those are triggered throughout the hospital campus
- Provide visual surveillance and report any suspicious, criminal activity, and/or unsafe actions observed
- Assist with patient registration as needed and perform minor secretarial duties
- Perform emergent and stat medical records requests for after hour doctor offices, emergency rooms, and/or urgent care
LPN
Avalon Health Care
Payson
05.2023 - 11.2023
- Administered medications and treatments as per physician orders and care plans.
- Assisted with daily living activities, promoting patient comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
Home Manager
Provo Care Center
Provo
02.2015 - 08.2021
- Developed individualized care plans for residents based on assessments.
- Managed daily operations of care services, ensuring effective staff coordination and resident satisfaction.
- Oversaw compliance with health regulations and safety standards to maintain quality of care.
- Hired and trained employees, developing schedules to optimize team performance and service delivery.
Education
LPN - BSN Nursing
Provo College
Provo, Utah 06.2018 - 07.2020
Associate of Science - Medical Assistance
Provo College
Provo, Utah 01.2003 - 08.2005
GED
Provo, UtahPleasant Grove
Pleasant Grove, UTSkills
- Telephone operations
- Overhead paging
- Emergency protocol
- Patient registration
- Patient education
- Care planning
- Critical thinking
- Time management
- Ability to work under pressure and fast-paced environments
- Effective communication
Certification
- BLS certified
Timeline
LPN
Avalon Health Care
05.2023 - 11.2023
PBX Operator
Mountain View Hospital
06.2021 - Current
LPN - BSN Nursing
Provo College
06.2018 - 07.2020
Home Manager
Provo Care Center
02.2015 - 08.2021
Associate of Science - Medical Assistance
Provo College
01.2003 - 08.2005
GED
Pleasant Grove