Shauna Smith
Cottage Grove,WI
Summary
Motivated and organized professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
Foot Locker Inc
10.2021 - 01.2023
- Maintained organized store environment for customer and employee health and safety.
- Balanced registers and the safe daily, prepared bank deposits and daily report sheets.
- Trained staff on all internal operational functions.
- Coached employees on customer service and selling techniques. Provided performance feedback to employees.
- Helped set team performance standards to reach company objectives. Ensured visual directives and standards are being met.
- Communicated expectations, policy changes, new initiatives, and product knowledge to employees.
- Assisted in recruiting process, hiring and retaining top talent.
- Assumed all managerial duties in the absence of the Store Manager
Office Assistant
JGG Community Services
02.2021 - 07.2021
- Coordinated office operations and procedures to facilitate workflow and efficiency.
- Supported staff by performing data entry and completing administrative duties.
- Monitored operation of office equipment and troubleshot technical issues.
- Participated in team meetings, providing input and suggestions on organizational practices.
- Examined documents and forms for accuracy, enforcing conformance to company rules and regulations.
- Utilized computer and job-related software to maintain and update filing, inventory, and database systems.
- Maintained timekeeping information and submitted and processed payroll.
Education
High School Diploma -
LaFollette High School
Madison, WI2014
Skills
- Customer Service
- Process Improvement
- Database Management
- Coaching and Mentoring
- Issue Troubleshooting
- Problem Solving
- Digital File Management
- Operations Management
- Microsoft Office Products
Timeline
Assistant Store Manager
Foot Locker Inc
10.2021 - 01.2023
Office Assistant
JGG Community Services
02.2021 - 07.2021
High School Diploma -
LaFollette High School
Similar Profiles
Lourdeka RobertLourdeka Robert
SALES ASSOCIATE at Kids Foot Locker & Foot LockerSALES ASSOCIATE at Kids Foot Locker & Foot Locker
Shenell Evans-LeeShenell Evans-Lee
Leadership Executive at Foot Locker IncLeadership Executive at Foot Locker Inc
Abou AthieAbou Athie
Sales Associate, Program, Cashier/Customer Service at Foot Locker IncSales Associate, Program, Cashier/Customer Service at Foot Locker Inc