Shauna Terry
Springville,UT
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
1
1
Certification
Work History
Insurance Specialist
CASCADE FAMILY DENTAL
2023 - 2025
- Streamlined insurance claims processing, enhancing efficiency and accuracy.
- Processed insurance claims efficiently to ensure timely reimbursements for dental services.
- Followed up on denials, late payments, extensions and other special circumstances.
- Collaborated with team to improve claim resolution processes and customer satisfaction.
- Utilized industry-specific software for effective claims tracking and client management.
Inspection Manager
SMART WAVE SOLAR
2021 - 2023
- Oversaw inspection processes for solar installations, ensuring compliance with industry standards.
- Prepared required documentation for project inspections
- Streamlined inspection workflow by implementing efficient procedures and practices.
- Coordinated scheduling of inspections, optimizing workflow and resource allocation for timely project completion.
Office Administrator
UTAH PSYCHOLOGICAL SERVICES
2019 - 2021
- Organized office operations to enhance workflow efficiency and team collaboration.
- Managed scheduling and appointment coordination for complex scenarios.
- Maintained accurate records using office management software for streamlined reporting.
- Developed and implemented process improvements to reduce operational redundancies.
Education
Medical Secretary Certificate
SOUTHERN UTAH UNIVERSITY
Cedar City, UT01-1998
High School Diploma -
Cedar High School
Cedar City, UT01-1997
Skills
- Customer Satisfaction
- Merchandise & Inventory Organization
- Client Communications & Phone Etiquette
- Reception & General Office Duties
- Process Improvement
- Account Management & Customer Success
- Relationship Building & Team Collaboration
- Problem Solving & Troubleshooting
- Account Creation & Modification
- Cash Handling & Transaction Processing
Certification
- Medical Secretary Cerifitcate, 1998
Professional Attributes
- Problem Solving & Critical Thinking
- High Attention to Detail
- Disciplined Work Ethic
- Motivated Self-Starter
- Dependable & Team-Oriented
Timeline
Insurance Specialist
CASCADE FAMILY DENTAL
2023 - 2025
Inspection Manager
SMART WAVE SOLAR
2021 - 2023
Office Administrator
UTAH PSYCHOLOGICAL SERVICES
2019 - 2021
Medical Secretary Certificate
SOUTHERN UTAH UNIVERSITY
High School Diploma -
Cedar High School