Shaunda Patton
Warner Robins,GA
Summary
Friendly and reliable customer service professional with 5+ years of cash-handling experience in fast-paced grocery and retail environments. Skilled in balancing cash drawers, resolving customer issues, managing self-checkout operations, and maintaining accuracy under pressure. Seeking to transition into a Bank Teller role where strong customer service, money-handling skills, and attention to detail can contribute to branch success.
Overview
3
3
years of professional experience
Work History
Cashier
Walmart
Macon, GA
07.2021 - 09.2023
• Managed both traditional registers and the self-service area, assisting 20–60 customers per hour.
• Monitored transactions for accuracy and prevented scanning or payment errors.
• Helped customers troubleshoot machine issues, item lookups, and payment problems.
• Promoted store deals and encouraged upsells to improve customer satisfaction and sales.
• Maintained strong accuracy with cash handling, refunds, overrides, and till audits.
Cashier
Harvey’s Supermarket
Gray, GA
04.2020 - 03.2022
• Accurately processed high-volume cash, card, EBT, and WIC transactions each shift.
• Balanced cash drawer with strong accuracy and followed store money-handling procedures.
• Delivered friendly, professional service to hundreds of customers weekly.
• Resolved customer concerns quickly while maintaining a calm and positive attitude.
• Demonstrated reliability by maintaining strong attendance and punctuality.
Education
High School Diploma -
Wilkinson County High School
Irwinton, GA05.2020
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Customer relations
- Conflict resolution
- POS system operations
- Cash drawer balancing
- Friendly customer service
Timeline
Cashier
Walmart
07.2021 - 09.2023
Cashier
Harvey’s Supermarket
04.2020 - 03.2022
High School Diploma -
Wilkinson County High School