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Shaunna Antoine Kessel
Ludington,MI
Summary
A dynamic and dedicated professional with a strong work ethic and integrity, worked at Ags as a Cashier. Proven ability in customer service and money handling, consistently enhancing customer experiences through effective upselling. Experienced in maintaining inventory and organization, ensuring a clean and efficient workspace in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Cashier
Ags
Ludington, MI
12.2014 - 07.2025
- Managed cash drawer, ensuring accurate balance at end of shifts.
- Implemented effective upselling techniques to enhance customer shopping experience.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Prep Cook
Lake Michigan Carferry
Ludington, MI
04.2023 - 09.2024
- Assisted in food preparation and ingredient organization for efficient kitchen operations.
- Followed safety and sanitation guidelines to maintain a clean work environment.
- Supported chefs in executing menu items accurately and timely during service hours.
- Learned proper use of kitchen tools and equipment to enhance efficiency in food prep tasks.
- Prepared ingredients by chopping, slicing, and measuring according to recipe specifications.
- Maintained inventory levels by assisting in stock rotation and reporting shortages promptly.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Education
High School Diploma -
Ludington Hight School
Ludington, MI05-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Money handling
- Cleaning and organization
- Efficient multitasking
Interests
Timeline
Prep Cook
Lake Michigan Carferry
04.2023 - 09.2024
Cashier
Ags
12.2014 - 07.2025
High School Diploma -
Ludington Hight School