Shaunna Simpson
Carmichael,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
Patient Care Specialist
Acadia Healthcare
Sacramento, CA
08.2018 - 04.2020
- Engaged with patients to provide critical information.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
Cashier/Inventory Specialist
AutoZone
Georgetown, TX
07.2016 - 05.2018
- Stocked shelves, racks and cases with new or transferred merchandise.
- Followed orders precisely for correct items, sizes and quantities.
- Completed physical inventory counts each month.
- Greeted customers and directed to requested products.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Church Administrator
Common Ground Church
Sacramento, CA
03.2013 - 04.2015
- Handled church correspondence, member database and building scheduling.
- Published, printed and mailed informative, prayerful newsletters to church members and leadership team.
- Greeted visitors, callers and members of congregation courteously and promptly
- Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
Office Operations Supervisor
US Census Bureau
Elk Grove, CA
03.2007 - 10.2010
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of over 25 office personnel.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Coordinated special projects and managed schedules.
- Reported to senior management on organizational performance and progress toward goals.
Administrative Assistant
Packard Bell
Sacramento, CA
07.1996 - 05.1999
- Recorded accurate and efficient records in customer database.
- Delivered top-notch administrative support to office staff of 50+, promoting excellence in office operations.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
No Degree - General Studies
Cosumnes River College
Sacramento, CAHigh School Diploma -
Florin High School
Sacramento, CA06.1994
Skills
- Patient Follow-Up
- Complex Problem-Solving
- Critical Thinking
- Reading Comprehension
- Word Processing
- Health Information Access Management
- Reliability and Dedication
- Administrative Duties
- Billing Issue Resolution and Support
- Prepare Reports
- Forms and Spreadsheet Creation
- Medical History Documentation
Timeline
Patient Care Specialist
Acadia Healthcare
08.2018 - 04.2020
Cashier/Inventory Specialist
AutoZone
07.2016 - 05.2018
Church Administrator
Common Ground Church
03.2013 - 04.2015
Office Operations Supervisor
US Census Bureau
03.2007 - 10.2010
Administrative Assistant
Packard Bell
07.1996 - 05.1999
No Degree - General Studies
Cosumnes River College
High School Diploma -
Florin High School