Shauntel Wright
Henderson,NV
Summary
Hands-on professional successful at consistently delivering highest quality service. Fast and efficient worker goes extra mile to sell more and keep customers satisfied. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality.
Overview
25
25
years of professional experience
Work History
Delivery Driver
Door Dash
Henderson, NV
12.2023 - Current
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Provided exceptional customer service at all times.
Lead Bartender
Jackpot Joanies
Henderson, NV
10.2017 - 12.2023
- Provided exceptional customer service by greeting and serving guests in a friendly, positive manner.
- Maintained bar inventory, ordered supplies and restocked items as necessary.
- Planned and executed customer-focused special events to enhance profitability and customer relations.
- Trained new bartenders on company polices, computer systems and customer service.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Bar Manager, Bartender
Village Pub & Beer Garden
Las Vegas, NV
09.2001 - 08.2017
- Ensured accurate record-keeping of liquor inventory and purchases to support budgetary control.
- Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures, and cash drop of machines.
- Maintained cleanliness standards throughout the bar area.
- Trained new employees of company polices, computer system's and consumer service.
- Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Efficiently managed various responsibilities within an accelerated work environment.
Education
High School Diploma -
Green Valley High School
Henderson, NV06-1993
Some College (No Degree) - General Studies
Truckee Meadows Community College
Reno, NVSkills
- Customer Service
- Upselling strategies
- Employee Coaching
- Inventory Control
- Supply Ordering
- Staff Management
References
References available upon request.
Timeline
Delivery Driver
Door Dash
12.2023 - Current
Lead Bartender
Jackpot Joanies
10.2017 - 12.2023
Bar Manager, Bartender
Village Pub & Beer Garden
09.2001 - 08.2017
High School Diploma -
Green Valley High School
Some College (No Degree) - General Studies
Truckee Meadows Community College
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