Shauntianna Eakins
La Mesa
Summary
Dynamic and dedicated professional seeking a position in the medical field, eager to leverage extensive skills and knowledge to make a meaningful impact. Committed to fostering a compassionate and efficient healthcare environment, with a strong focus on delivering high-quality care and support to patients. A passion for helping others drives the pursuit of excellence in all aspects of patient interaction and care delivery. Prepared to contribute positively to a team that prioritizes patient well-being and holistic health solutions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dental Receptionist
Private Periodontal Practice
San Diego, CA
03.2026 - Current
- Managed patient scheduling and appointment confirmations to ensure efficient office operations.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Assisted patients with insurance verification and billing inquiries to enhance satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Helped patients complete necessary medical forms and documentation.
Medical Receptionist
Cardiac Arrhythmia Associates
05.2025 - 03.2026
- Patient registration using EPIC EMR system, insurance verification and collecting copays.
- Managed referrals and attached authorizations for newly scheduled appointments.
- Maintained accurate electronic patient records in accordance with HIPPA Regulations.
- Answered phones and scheduled appointments according to patients preference.
Medical Coordinator
Noah Homes
Spring Valley, CA
05.2019 - 04.2025
- Maintained and updated resident medical records with attention to accuracy and confidentiality.
- Scheduled appointments and coordinated transportation for medical visits.
- Acted as liaison with healthcare providers, ensuring smooth communication and adherence to regulations.
- Managed insurance claims and addressed pharmacy-related issues.
- Ensured compliance with HIPAA regulations and patient rights.
Caregiver
Noah Homes
Spring Valley, CA
01.2017 - 01.2020
- Delivered compassionate end-of-life care working alongside Hospice.
- Administered medication and documented patient records meticulously.
- Supported patients with ambulation, hygiene, and daily activities.
- Monitored and recorded vital signs, weights, and nutrition metrics.
Education
Certified Nurse Assistant -
Kaplan College
12-2014
Clinical -
La Mesa Healthcare Center
La Mesa, CA12-2014
High School Diploma - undefined
Steele Canyon
Spring Valley, CA06-2014
Skills
- Open Dental (EHR)
- Sidexis
- EPIC EMR System
- Referrals and Authorizations
- ICD/ CPT codes
- Patient scheduling and appointment confirmation
- Dental and Medical Terminology
- Compliance Acknowledge: HIPPA Regulations, Emergency Procedure
- Multitasking and organization
- Communication
Certification
- Certified CPR & First Aid
- Certified Nursing Assistant Clinical Hours
- Certified Nurse Assistant (Expired)
Languages
English
Timeline
Dental Receptionist
Private Periodontal Practice
03.2026 - Current
Medical Receptionist
Cardiac Arrhythmia Associates
05.2025 - 03.2026
Medical Coordinator
Noah Homes
05.2019 - 04.2025
Caregiver
Noah Homes
01.2017 - 01.2020
High School Diploma - undefined
Steele Canyon
Certified Nurse Assistant -
Kaplan College
Clinical -
La Mesa Healthcare Center