Aisha Boyd
Dallas,TX
Summary
Versatile and results-oriented professional with extensive experience in operations management and staff development, notably at Extended Stay America. Excelled in inventory control, driving sales growth, and enhancing customer satisfaction. Demonstrated leadership in training teams for peak performance. Skilled in both staff management and financial forecasting, achieving significant improvements in profitability and operational efficiency.
Overview
13
13
years of professional experience
Work History
Assistant General Manager
Extended Stay America
Dallas
02.2021 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
Billing Specialist
Genesis Medical Center
Marshall, OK
02.2015 - 02.2021
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Lead Dental Assistant
Aspen
Marshall, OK
07.2012 - 02.2015
- Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Team leadership expertise
- Training and development background
- Employee scheduling
Timeline
Assistant General Manager
Extended Stay America
02.2021 - Current
Billing Specialist
Genesis Medical Center
02.2015 - 02.2021
Lead Dental Assistant
Aspen
07.2012 - 02.2015